Toby Cross
The technicians, Ezekiel and James, did a phenomenal job installing my central AC/heat units. They arrived early this morning and worked until everything was finished. No breaks, no lunch. I recommend StoneBridge HVAC services.
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StoneBridge Heating & Air Conditioning offers general handyman services in Tyler. Professional general contractor services with reliable results. Contact for expert service today.
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The technicians, Ezekiel and James, did a phenomenal job installing my central AC/heat units. They arrived early this morning and worked until everything was finished. No breaks, no lunch. I recommend StoneBridge HVAC services.
My fan went out late Saturday night and I put a call in with StoneBridge. Paul called me back very quickly and set an appointment for the next morning. He then called again and gave me a tip to help it cool through the night which I thought was very courteous. Paul was great but the mark up on the capacitor was absolutely ridiculous. Had I thought about it quick enough I would have checked the price and probably shopped for a lower cost or replaced it myself. The customer service and speed was excellent but that mark-up on parts will keep me from using the service again.
Arrived quickly after calling. Gabriel was very professional and friendly and explained everything in detail. Stonebridge has always been exceptionally honest and fair and enjoyable to work with. I strongly recommend this company.
Nobody likes it when the a/c goes out and it’s 103 degrees outside and nobody is ever ready for the possible cost to bring it back to life! Even with the high heat and a very busy time for repairs, they came thru. Prices for service fee were explained and service was scheduled for the next business day. The office called me with arrival time of the technician and that call was followed up by a text message from the technician introducing himself and his arrival time. Once the system was evaluated, the technician explained everything he was doing and the cause of the problem along with what they would need to do to get it back up and running.... Nobody likes it when the a/c goes out and it’s 103 degrees outside and nobody is ever ready for the possible cost to bring it back to life! Even with the high heat and a very busy time for repairs, they came thru. Prices for service fee were explained and service was scheduled for the next business day. The office called me with arrival time of the technician and that call was followed up by a text message from the technician introducing himself and his arrival time. Once the system was evaluated, the technician explained everything he was doing and the cause of the problem along with what they would need to do to get it back up and running. Technicians were clean, polite and friendly. Thank the whole staff for maintaining quality, professionalism and value to the customer!
I recently had a air conditioner installed by StoneBridge and I am very impressed with the workmanship and the entire experience I had with them. The installers Mark and Luis were very personable and worked very good together. Both are very knowledgeable about their product and answered any questions I had. I own a business and if these two worked in the field I work in, I would be trying to hire them. Michael, the gentleman that worked with me on the bid process was very prompt and scheduled the installation in a timely manner. I would not hesitate to recommend them to anyone.
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