Kimberley
Feb 11, 2026Jimmy did a great job explaining what might need to be fixed
6905 Proctman Ave, Baltimore, Maryland 21237
Jimmy did a great job explaining what might need to be fixed
After a recent kitchen flood, the repair work wasn't completed.. photos not being posted for obvious reasons...
Be aware. My experience with Stilwell Plumbers was horrible. I was told the crew would arrive at 8:00 am to start on my water line replacement from the meter to the house. They showed up at 1:30 pm. In fact the final state inspector showed up for inspection before the crew did. Once the crew showed up late, they were in a hurry to get the job done. They dug up my front lawn and destroyed my newly replaced sidewalk leaving it a disaster. I was told that they would return in the spring to fix the lawn and sidewalk. Never once any means of contact. All they did was come out and throw hey to hide their sloppiness. Its now May and my lawn still looks ashamed and my sidewalk stands crooked and is a trip hazard. I also had to have my basement floor cleaned due to all the mud and dirt that their crew tracked inside. What was really upsetting is that I had several estimates that were less, but I chose Stilwell thinking I would get a lot better service. As it turned out I was wrong. Very disappointed and upset of the final outcome. Now I have to pay to get my sidewalk and lawn repaired. The tech did say he was missing the proper tools to the job correctly and I was told that was the best he could do for what he had to work with. If I would of known this from the start I would have chosen a different company. I will say they did repair my broken waterline, but in the future if I need a plumber, I will be looking elsewhere than Stilwell.
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