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Sterling Auto Repair is an auto repair business serving Metairie, Louisiana. Sterling Auto Repair provides automotive repair and maintenance services. The business features experienced technicians and supports a range of vehicle repair needs. Sterling Auto Repair is locally operated and serves the Metairie community with specialized automotive services.
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Sterling is the best shop. Everyone I've ever sent here has had the best experience. Seriously, no notes. They even talk to women like we can understand cars. Truly, a fantastic and affordable mechanic.
Guys at sterling really know their stuff. Not many shops in town will work with my 6" lift on my 11' tundra and each time these guys tell me what I need, and take care of it. Even with my custom parts, no issues here. Thanks Sterling!
PLEASE READ AND SEE THE RECEIPTS… My car was sputtering. I dropped it off and was initially told it was the brake light switch. Then, they changed that and my car was still having the same issue. They recommended to change for purge valve and temp control sensor. Cool. When I dropped my car off, no service lights were on. I picked it up and I get 2 blocks down the road and my maintenance light comes on. I called the following day and was told to bring it in..I brought it back. Roger said, service was just done on the car and it needed to be reset. I can’t recall if I brought it back one or twice, I feel like it was twice, I have one r... PLEASE READ AND SEE THE RECEIPTS… My car was sputtering. I dropped it off and was initially told it was the brake light switch. Then, they changed that and my car was still having the same issue. They recommended to change for purge valve and temp control sensor. Cool. When I dropped my car off, no service lights were on. I picked it up and I get 2 blocks down the road and my maintenance light comes on. I called the following day and was told to bring it in..I brought it back. Roger said, service was just done on the car and it needed to be reset. I can’t recall if I brought it back one or twice, I feel like it was twice, I have one receipt from having to Uber from there. But the final answer from Roger at Sterling was that they had done the repairs, the computer needed to be reprogrammed and there wasn’t anything else they could or WOULD do. I took my car to a Ford certified mechanic and here’s what happened. The brake light switch was either defective or not installed properly. See the pictures attached including codes from Ford’s computer taken on Friday, 5/31. REGRETABLY, I read some reviews after this experience and a few state…they didn’t do anything… I have not reached out to them for resolution, I don’t want them near my car again. Especially after they refused to provide any additional resolution before I had to pay another mechanic.
Stopped by with a broken side mirror. In less than 5 minutes, Roger determined the camera could be saved and ordered replacement parts. After getting a call that my new mirror was painted and ready to install, I dropped it off this morning. Before lunch, Ryan had my new mirror installed with all sensors and cameras working flawlessly. Amazing service by Sterling Auto Repair!
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