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Spring Hill Chimney Service is a full-service chimney company serving NEPA areas such as Scranton, Moscow, Gouldsboro, Dupont, and Wilkes Barre. Spring Hill Chimney Service provides chimney cleaning, chimney repair, masonry repairs, chimney waterproofing, chimney inspections, and installation of stainless steel chimney liners. The business features a factory that manufactures its own stainless steel chimney liners and components. Spring Hill Chimney Service supports projects of all sizes with experienced technicians and operates offices in Gouldsboro, Dupont, and Hamlin, Pennsylvania.
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From our first inspection years ago and now the latest one everyone has been fantastic to deal with. Even with scheduling they will work with you and even keep the customer informed of an appointment change. My only problem is now I wish I had spring hill install my liner!
I am so disappointed in the service I received from Spring Hill. I have an antique wood stove that has been in my family for 125+ years, and has been in my home since 1972. Every year we have it cleaned and serviced. This year we decided to try a new company, Spring Hill Chimney instead of the one we have used for the past few years after seeing them at the GDS fair. Their technician spent the entire appointment telling me that he couldn’t believe we have insurance, and we really should “update” our stove. When I asked him what that actually meant, he said replace it of course. Not interested. Then he decided to tell me about all the “... I am so disappointed in the service I received from Spring Hill. I have an antique wood stove that has been in my family for 125+ years, and has been in my home since 1972. Every year we have it cleaned and serviced. This year we decided to try a new company, Spring Hill Chimney instead of the one we have used for the past few years after seeing them at the GDS fair. Their technician spent the entire appointment telling me that he couldn’t believe we have insurance, and we really should “update” our stove. When I asked him what that actually meant, he said replace it of course. Not interested. Then he decided to tell me about all the “bigger, nicer homes” that he’s worked in that have had to get new stoves. He also had no idea how to clean the stove and I should have asked him to leave when he actually asked me to tell him how to clean it! Several times I found myself telling him what the other company did! Seriously?! By the time he left I was furious. I immediately called and asked for a supervisor and was told that one would call me the next day. Of course no one bothered to call. So in addition to a horrible upsell appointment I wasn’t even worth a phone call the next day. Needless to say I would never use them again. Never. I hope I can save one person from wasting their nearly $200 as I did.
Keith and Hector were amazing. Very organized, did not make a mess at all my Painter continue to paint while they vacuumed the fireplace and replaced the inside.
Nick came out to provide an estimate and I couldn't be happier with the service, information and quote he provided. I feel much safer working with this company.
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