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Son Ray's Service Center is an auto repair business serving Springfield, MO. With over 30 years of local history, Son Ray's Service Center provides a wide range of automotive services including general maintenance, oil changes, engine diagnostics, engine repair and replacement, transmission work, differential services, and fleet maintenance. The center employs three in-house Master Mechanics who deliver knowledgeable and experienced service. Son Ray's Service Center also accepts and works with most aftermarket service details, providing convenience for customers. The business is locally owned and operated, located at Sunshine and Glenstone behind O'Reilly Auto Parts.
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I have been a client of SonRays for almost 30 years. They have always taken good care of my family's cars and given us great service. I trust them 100% to be honest and ensure that my vehicle is sound. I have not had even one issue with any of our vehicles for over a quarter of a century! BEST IN SPRINGFIELD!!
Had no clue about this place even though I have passed it hundreds of times! Happy to find it when looking for a place to inspect my son's car. As soon as they helped with that I knew if we had any issues with his car that would be our first stop. My son now takes his car there for oil changes and rotations. No high pressure sales or pitch to do more than what is actually needed and their price point is great! Highly recommended!!
My wife's check engine light came on and Son Ray's got her in immediately. They diagnosed the issue and resolved it quickly. They treated her with respect and she trusted their suggestions. They are always responsive, professional, and friendly!
Very disappointing experience. My brother and I went to this auto repair shop to explain a specific problem with the car. Even though we clearly described the issue, we were told that an inspection would be required for $160, which is unreasonable when the same inspection costs around $60 at many other places. We did not pay and decided to leave, but the situation could have been handled much better. The front desk employee showed no interest in helping us and came across as rude and dismissive. If someone does not like their job or dealing with customers, they should simply find another job instead of treating people poorly. It also felt l... Very disappointing experience. My brother and I went to this auto repair shop to explain a specific problem with the car. Even though we clearly described the issue, we were told that an inspection would be required for $160, which is unreasonable when the same inspection costs around $60 at many other places. We did not pay and decided to leave, but the situation could have been handled much better. The front desk employee showed no interest in helping us and came across as rude and dismissive. If someone does not like their job or dealing with customers, they should simply find another job instead of treating people poorly. It also felt like we were treated differently because we don’t speak English fluently and because of our skin color, which is unacceptable. I do not recommend this place due to overpricing, poor customer service, and lack of respect.
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