Small Dog Electronics earned this badge because its RepairHit profile has complete information that helps customers understand the business before contacting it.
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Overview
About this business
Small Dog Electronics is an electronics business serving Burlington, VT. Small Dog Electronics provides new and used Apple products including MacBooks, iPads, iMacs, and Apple accessories. The business also offers repair services for Macs, iPhones, and other Apple devices, as well as trade-in and consulting services. Small Dog Electronics is an authorized Apple reseller with over 20 years of experience in sales and service. The store carries a variety of accessories such as chargers, cables, cases, audio equipment, and monitors. Additionally, Small Dog Electronics supports business and government clients with specialized consulting and repair services.
Electronics Repair Shop
Services
Services and categories listed for this business.
New Apple Product SalesPre-Loved Apple Product SalesApple Device RepairiPhone RepairTrade-In ServicesBusiness ConsultingGovernment ServicesAudio & Headphones SalesAccessories Sales (Chargers, Cables, Cases)Printer SalesMonitor SalesE-Waste Recycling
Can customers trade in their old devices at Small Dog Electronics?+
Yes, Small Dog Electronics offers trade-in services for Apple products and other electronics.
Is Small Dog Electronics an authorized Apple reseller?+
Yes, Small Dog Electronics is an authorized Apple reseller with over 20 years of experience.
What types of products does Small Dog Electronics sell?+
Small Dog Electronics sells new and pre-loved Apple products including MacBooks, iPads, iMacs, Apple accessories, audio equipment, printers, and monitors.
Does Small Dog Electronics provide business and government services?+
Yes, Small Dog Electronics offers specialized business consulting and government services related to technology and Apple products.
When my new Mac screen went black I went to the big box store to get it fixed. I was told it would take 2-4 weeks as they would have to send it out. I reached out to Small Dog on Friday towards the end of the day. I had an email Monday afternoon it was done. Shame on me for not using a local company first. Staff was very friendly and as you can see got my laptop back to me much faster. 3 days vs 2-4 weeks! I would recommend giving them your first try before using a big box store.
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William Knight
Sep 11, 2025
★★★★★5.0
Had an issue with my partner’s iPhone 16 Pro Max LIDAR sensor. Brought the iPhone ina nd they ran tests. It passed them all but still didn’t work. They recommended wiping and resetting the iPhone. We did that at their store. Resolved the issue! Very helpful and knowledgeable! Note to people reading this review, you should always have a current backup of your iPhone or other devices.
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Kurt Hughes
Feb 11, 2026
★★★★★5.0
This is a fantastic business and we are so lucky to have them in Burlington. I buy all of my Apple products here, and the service is great! I just purchased a new MacBook Pro with the M5 chip. I use this for my business and they transferred all the data from my old MacBook Pro in just a few hours -- seamless. Keep up the great work!
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Lily Devereux
May 19, 2025
★★★★★1.0
I am extremely frustrated with the service I have received. I took my MacBook in for a battery repair and was informed that it would take 5-7 days seeing as they had to send it out to Apple. It has now been 2 weeks and I have not heard anything. I called in for an update and informed that they are unsure of the status but that I could expect an update in 2 days. I never would have left my computer with them at this time had I known it was going to be at least 2 weeks before I was able to pick it up. In addition, when I asked what they were gonna do to make this right after I paid $364 for this repair, the employee just said “you’ll hear back...I am extremely frustrated with the service I have received. I took my MacBook in for a battery repair and was informed that it would take 5-7 days seeing as they had to send it out to Apple. It has now been 2 weeks and I have not heard anything. I called in for an update and informed that they are unsure of the status but that I could expect an update in 2 days. I never would have left my computer with them at this time had I known it was going to be at least 2 weeks before I was able to pick it up. In addition, when I asked what they were gonna do to make this right after I paid $364 for this repair, the employee just said “you’ll hear back from us in two days.” Overall, extremely frustrated and disappointed at how this repair has gone!
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Brad Worthen
Jul 17, 2025
★★★★★5.0
My 2017 MacBook Air completely crashed while on vacation. Having several backup program options, I took it to a nearby Apple Genius Lab only to have them sell me a new one but with no real solution for restoring decades of business and personal records. Upon returning to Vermont I contacted Small Dog. Gabe was very empathetic and understanding. He suggested their tech team extract what they could from the old Mac and make it available. I then made an appointment with Nate to see what might have been salvaged and to have the results download to the new MacBook. One important group of files was first successfully transferred but an even more i...My 2017 MacBook Air completely crashed while on vacation. Having several backup program options, I took it to a nearby Apple Genius Lab only to have them sell me a new one but with no real solution for restoring decades of business and personal records. Upon returning to Vermont I contacted Small Dog. Gabe was very empathetic and understanding. He suggested their tech team extract what they could from the old Mac and make it available. I then made an appointment with Nate to see what might have been salvaged and to have the results download to the new MacBook. One important group of files was first successfully transferred but an even more important file was not to be had. Nate went to work on alternative, creative solutions to retrieve the lost files. Three hours later Nate was 100% successful in making me and the data whole again! Hats off to Gabe and Nate! With Vermont’s small population, we are very fortunate to have Small Dog Electronics available to do the job that the Big Dog Apple failed to do! Thank you guys!
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