SERVPRO of Haverhill/Newburyport is a restoration and cleaning business serving the Haverhill, MA area. The business provides emergency residential and commercial property restoration services including water removal, flood repair, fire cleanup, storm damage restoration, and mold removal. Certified technicians handle both residential and commercial projects. Services include water extraction, structural drying, sewage cleanup, soot and odor removal, board-up and roof tarping, packout and contents restoration.
Water Damage Restoration Service
Services
Services and categories listed for this business.
Water Damage RestorationFlood CleanupFire Damage RestorationSmoke Odor RemovalStorm Damage RepairMold RemovalSewage CleanupStructural DryingBoard-Up and Roof TarpingPackout and Contents Restoration
What types of properties does SERVPRO of Haverhill/Newburyport serve?+
SERVPRO of Haverhill/Newburyport serves both residential and commercial properties.
Can SERVPRO of Haverhill/Newburyport handle mold removal?+
Yes, mold removal is one of the specialized services offered by SERVPRO of Haverhill/Newburyport.
Does SERVPRO of Haverhill/Newburyport assist with insurance claims?+
SERVPRO of Haverhill/Newburyport offers services that can help make the insurance claims process easier.
SERVPRO of Haverhill/Newburyport is included in the fire damage restoration services?+
SERVPRO of Haverhill/Newburyport Fire damage restoration services include fire and smoke cleanup, soot and odor removal, board-up and roof tarping, and packout and contents restoration.
The Servpro team from the Haverhill/Newburyport outlet were outstanding. Jason, Bobby, and Yeimi were complete professionals during the entire process. They explained exactly what they were doing and what to expect each step of the way. The project manager Chris visited our home each day to check in on the team for quality control. Most impressive and valuable part of the experience was how closely worked with the insurance company. We really felt they were ONE integrated team constantly in communication with each other. In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and g...The Servpro team from the Haverhill/Newburyport outlet were outstanding. Jason, Bobby, and Yeimi were complete professionals during the entire process. They explained exactly what they were doing and what to expect each step of the way. The project manager Chris visited our home each day to check in on the team for quality control. Most impressive and valuable part of the experience was how closely worked with the insurance company. We really felt they were ONE integrated team constantly in communication with each other. In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and garage ceiling. By the time the project was over, me and my wife could not be more happier about the outcome. The team and Chris did an outstanding job making us feel comfortable. I highly recommend this high functioning team.
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Peter Brannen
Sep 30, 2023
★★★★★4.0
Update 30 Sept: After sharing the second opinion and the photos, ServPro has been great about working with us to rectify the problem. I appreciate that they're standing by their work and taking steps to make things right. Restores my confidence about using their services in the future, should we need them (which is good, because like I said, their remediation work and inside reconstructions seems great).
Roofing work is leaking, causing water damage in drywall.
Had them out between two years and a year-and-a-half ago to do a dry out and remediation for some water damage and mold in an upstairs wall.
Did the rebuild work themselves, the in...Update 30 Sept: After sharing the second opinion and the photos, ServPro has been great about working with us to rectify the problem. I appreciate that they're standing by their work and taking steps to make things right. Restores my confidence about using their services in the future, should we need them (which is good, because like I said, their remediation work and inside reconstructions seems great).
Roofing work is leaking, causing water damage in drywall.
Had them out between two years and a year-and-a-half ago to do a dry out and remediation for some water damage and mold in an upstairs wall.
Did the rebuild work themselves, the inside drywall looks great (can't really comment on the studs and insulation inside the wall, but hopefully fine).
However, the roofing at a particular junction was done poorly and we are now getting water in every time rains.
Had a dedicated roofer out to look, and it seems step flashing was done incorrectly, there's a section of drip edge missing that was sloppily caulked over, shingles were not trimmed correctly, etc.
Disappointed that we paid for this reconstruction work and it was done in a way that's leaking, and that we're also now out money to have another roofer come and fix their work.
First photo is from January 2022, when they had the roof totally taken apart. Subsequent photos are from the past two weeks showing the increasingly large water stain we're getting every time it rains.
I have reached out to Servpro directly a few times, they did send a manager out who took a brief look and said it was "probably a one-off". Which is when I got the second opinion from a dedicated roofer.
I suppose the point of this overlong review is that they seem great for the immediate clean out and remediation, but don't let them refer the rebuild work internally to themselves. We did not realize at the time (wish we did), but our homeowners insurance partners with Servpro for the remediation, but with a different provider for the reconstruction work. I suppose this is why.
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Ryan Dempsey
Feb 19, 2025
★★★★★5.0
Chris, Nick, Jheremy, Wander, and Keagan did an outstanding job with our remediation work in the basement after the furnace leak caused water and mold damage. They were timely, professional, knowledgeable, and extremely helpful during this stressful time, making the process much easier to manage.
I truly appreciate their assistance and support and will definitely use Servpro again in the future if needed.
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