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SERVPRO of Bear/New Castle is a restoration and cleaning business serving Bear, DE. The business provides core services including water damage restoration, flood cleanup, fire damage restoration, smoke odor removal, and mold remediation. SERVPRO of Bear/New Castle offers both residential and commercial restoration services handled by certified technicians. Specialized services include structural drying, sewage cleanup, board-up and roof tarping, packout and contents restoration, and odor removal.
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Sam and AJ arrived promptly for an emergency cleanup for water damage. Both were very friendly, respectful, efficient, informative of the process and next steps, and cleared out the debris while keeping the rest of my home clean. I did not know what to expect in this process; this team made for a good start.
Quality service and excellent professionalism! In 2025, we had two different major issues in our office that cause us to close temporarily. The first issue was a water leak from the city water line into our office. It was a mess, but ServPro of Bear handled the water damage swiftly and restored the area better than before the water leak. The second issue was a possible mold exposure after a new HVAC was installed by another company. Unfortunately, a few patients complained about the air after the installation. ServPro of Bear responded quickly, and their expertise with Air duct and HVAC cleaning was outstanding! ServPro of Bear tested the air... Quality service and excellent professionalism! In 2025, we had two different major issues in our office that cause us to close temporarily. The first issue was a water leak from the city water line into our office. It was a mess, but ServPro of Bear handled the water damage swiftly and restored the area better than before the water leak. The second issue was a possible mold exposure after a new HVAC was installed by another company. Unfortunately, a few patients complained about the air after the installation. ServPro of Bear responded quickly, and their expertise with Air duct and HVAC cleaning was outstanding! ServPro of Bear tested the air afterwards and the air quality was impressive. Thankfully, we only had to close our office for a day. We are very happy with ServPro of Bear and will gladly use them in the future!
A blessing when disaster struck my home. Their team was compassionate, hardworking, and truly went above and beyond. They treated my home like their own and made me feel supported every step of the way. I’d give them more than five stars if I could.
SERVPRO of Bear/Newark was incredible from start to finish. Their team showed up quickly, explained everything clearly, and handled my water damage like true professionals. They treated my home with care, worked efficiently, and kept me updated the entire time. I’m so grateful for their hard work — highly recommend this location to anyone dealing with an emergency!
Thanks to Sam & Chris on my last day with ServePro after having our house dried after our pipes froze. They picked up the equipment and showed both empathy and efficiency. The staff that showed up each day over the last four days, was great as well. They helped make a difficult time a little more manageable.
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