K
Kenny Lunsford
Mar 28, 2026
★
★
★
★
★
5.0
Randell was prompt, friendly and fixed my issue quick.
About this business
Sears Appliance Repair is a Appliance Repair Service business serving Oklahoma City, Oklahoma. View services, contact details, hours, photos, and customer reviews on RepairHit.
Appliance Repair Service
Own this business profile
Own this business?
Update your contact details so customers can send questions. Claim this profile to post latest updates, offers, and announcements.
Services
Services and categories listed for this business.
Appliance Repair Service
Location
Address and directions for this business.
Reviews
3.9
★
★
★
★
★
8 reviews
Write a review
Share your experience with this business.
K
Katherine Casey
Apr 23, 2026
★
★
★
★
★
5.0
Awesome job!
R
Ronald Roddy
Apr 25, 2026
★
★
★
★
★
5.0
Our repairman was excellent He responded to my questions and helped me to understand what was needed. I would want him on any job he felt he could handle. He repaired my AC.
J
Jerrie Pitts
May 4, 2026
★
★
★
★
★
5.0
James was professional and knowledgeable.he was efficient and answered all of my questions.
A
Ashley Olek
May 4, 2026
★
★
★
★
★
1.0
I am only giving this company 1 star because they did in fact show up on time for the same day appointment we scheduled on April 24th. The technician came out, looked over the appliance, and stated he ordered the part my refrigerator required to make it cold again. I had to wait another week for the part to come in and the technician to come back out to install it. The original technician and a new technician arrived on April 30th to install the part as scheduled. They took apart the inside of my freezer to install the part they ordered, only to find out the original employee who came out guessed the part because he couldn't locate my model n... I am only giving this company 1 star because they did in fact show up on time for the same day appointment we scheduled on April 24th. The technician came out, looked over the appliance, and stated he ordered the part my refrigerator required to make it cold again. I had to wait another week for the part to come in and the technician to come back out to install it. The original technician and a new technician arrived on April 30th to install the part as scheduled. They took apart the inside of my freezer to install the part they ordered, only to find out the original employee who came out guessed the part because he couldn't locate my model number. Obviously that meant the part he ordered would not fix the issue. While they were taking apart my freezer the new technician had to continuously advise the original technician to remove all of the screws before pulling on the panels. The original technician seemed to forget how to reassemble the freezer in my refrigerator and the new technician had to step in to do his job for him. I did provide the owners manual for the fridge to help them locate the model number but the original technician did not bother looking at it. It stated in the manual where to find the model number in the fridge. The original technician then called his manager and they ultimately decided to issue a partial refund (they should have also refunded the service fee also but they did not). My faith in them fixing my refrigerator began to dissipate quickly as I listened to them discuss my refrigerator while they attempted to repair it. After they left I wiped the inside of my freezer out and noticed my ice maker was no longer making ice and water was running down the inside of my freezer. I had a new repair company come out today to look into the repairs. The new company found that the original repair guys punctured the water line going to my ice maker. The new company also ran diagnostic testing on the control panel to determine the issue of my refrigerator not staying cold; Sears did not run diagnostics on the control panel. Now I have to find 2 parts to fix my refrigerator instead of one. Avoid the headache and skip calling Sears.
R
Russell Owens
May 18, 2026
★
★
★
★
★
4.0
all is good i now have ice!
S
Scott Dye
May 19, 2026
★
★
★
★
★
5.0
James R serviced our air conditioner today and did an excellent job. He was personable, professional, and took the time to clearly explain the issue and the solution. I appreciate his thoroughness and would gladly request him again.
B
Bryan Maurer
May 28, 2026
★
★
★
★
★
1.0
Repair never completed. Horrible AI experience!!!
Want to leave a review?
Sign in to share your experience with this business.
Log in