Sears Appliance Repair

Ricky was great but my service window was 8 a.m. til 12 noon. He arrived at 2:45 p.m. Not his fault but if I'd known how long I'd have to wait, I would have called another service provider.

The service I received was great. My technician Mohammad was informative and professional. He identified the problem quickly. He fixed the issue. I would recommend him. Thank you so much!

Frank diagnosed a damaged heater element for my Kenmore Dryer and said that it would cost me over $800 to replace the heating element assembly, which we had replaced 4-5 years ago for around $200! I paid the $139 diagnosis fee (I already knew it was a faulty heating element), then called two other repair companies and got quotes of $238 and $255 for this same repair. I ended up buying the heating element, thermostat, humidifier, etc. from Amazon for around $50, looked at some YouTube DIY repair videos, and completed the repair myself - the dryer works great now! In my humble opinion, this technician is using the Sears name to charge exorbitan... Read full review

Joe is a terrific technician and repair man. Very bright and personable. Got the job done !

My dryer was not drying. Made a on line appointment - which by the way was very user friendly. I answered all the questions requested so the service person would b fully prepared. Part was promptly ordered & delivered. The service person was Frank. Very efficient & customer friendly. And even though an additional part was needed & ordered - Frank returned in a couple of days & successfully completed the repair work on my dryer. The entire process was seamless & stress free.

Joseph fixed my dishwasher! I’m so happy. He was quick, kind, and courteous. Thank you!

Joseph was great!