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Terra Gibson
Sep 3, 2017
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5.0
Great quality work, very experienced, and hard working company! Beautiful homes built!
About this business
Scott Gann Construction offers general handyman services in St Joseph. Professional general contractor services with reliable results. Contact for expert service today.
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3.7
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3 reviews
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Greg Stewart
Jun 13, 2022
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1.0
I would never recommend this company - go somewhere else! I hired them to install a septic system for a new construction home. They designed and installed a system which I've had nothing but trouble with over the last 14 years. Each time I've informed them of an issue, it is difficult to get them to come look at it. They talk as though there is nothing wrong with it even though the alarm is going off continuously. When they've finally come out, they've discovered float switches have gone bad causing an actual problem. This last spring and summer (2019), we initially got quite a bit of rain and my septic alarm was going off constantly -... I would never recommend this company - go somewhere else! I hired them to install a septic system for a new construction home. They designed and installed a system which I've had nothing but trouble with over the last 14 years. Each time I've informed them of an issue, it is difficult to get them to come look at it. They talk as though there is nothing wrong with it even though the alarm is going off continuously. When they've finally come out, they've discovered float switches have gone bad causing an actual problem. This last spring and summer (2019), we initially got quite a bit of rain and my septic alarm was going off constantly - I was told it was just because of the rain. Mid-July the rest of my yard was dry, but my lateral field was like walking on a sponge - I couldn't mow in that area at all (all summer) had to use a weed eater for the entire area. I contacted them again and once again they acted like they didn't want to have anything to do with it. When they finally showed up, they said they think it is ground water getting into the system, and that they didn't dig the curtain (interceptor) drain deep enough when they originally designed it. They said they'd give me a bid on digging it deeper - which should fix the problem. I waited over a month before contacting them again since I still had not received a bid, and my next correspondence was that they would get me a bid within the week. I then was contacted saying they wanted me to pay $500 for them to dig a "test pit" to make sure that the problem was in fact ground water. I questioned the pricing because I didn't want to just pay $500 for them to troubleshoot and then be charged thousands for repair and have the trouble shooting be completely separate when the two could be combined at a reduced cost (dig part of the deeper interceptor drain and use it as part of the fix once verified that ground water was in fact the source of the problem). They sent me an email stating that they are done working on it - that’s it - they quit! They designed and installed the system but they won't stand behind their work. I'd never use them and recommend you do the same.
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Terra Hodges Gibson
Apr 20, 2021
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5.0
Best in town!!
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