Larry L Martin
Technician arrived promptly. Thought the part I had would not work. Went to get another part. During installation he found my part did work & saved me extra cost. Very professional service.
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Roto-Rooter Plumbing & Water Cleanup is a Plumber business serving Charlotte, North Carolina. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Technician arrived promptly. Thought the part I had would not work. Went to get another part. During installation he found my part did work & saved me extra cost. Very professional service.
Zonun great service very quick
My plumber Zonun was professional. He was able to troubleshoot and find the problem quickly.
I got the word service. I was charged 881 to fix a leak. The lake wasn't fixed the next day they said I need to clean out valve so I said okay they charge me almost $5,000. The plumbing problem but still not fixed. I called them and told them that it was still not fixed. They said it'll be an additional $6,000. So what was the 5800 supposed to have fixed it didn't fix my problem. Infected made it worse. My kitchen sink and my washing machine was starting to back up. I had to call another plumber cuz I was not going to pay them another $6,000 for something they supposed to fix in the first place. This plumber charge me $375 and got to work don... I got the word service. I was charged 881 to fix a leak. The lake wasn't fixed the next day they said I need to clean out valve so I said okay they charge me almost $5,000. The plumbing problem but still not fixed. I called them and told them that it was still not fixed. They said it'll be an additional $6,000. So what was the 5800 supposed to have fixed it didn't fix my problem. Infected made it worse. My kitchen sink and my washing machine was starting to back up. I had to call another plumber cuz I was not going to pay them another $6,000 for something they supposed to fix in the first place. This plumber charge me $375 and got to work done. I'm a 70-year-old widow and I think they knew they were taking me for a ride. You know if they had fixed it. Even though they way overcharged me. I believe in you that it wasn't fixed and you I was going to call. I've been trying to get in touch with the company for this complaint but they will not call me back I have to leave a message they never returned my phone calls. I have used Roto-Rooter in the past and was satisfied. But these people rip me off. They charged me a lot of money but they didn't fix my problem. Like I said I want to know what did the first 5,800 was supposed to do. It only made things worse. And on top of that they left a mess in the back of my garage cuz I have a slab home so the pipes are in my garage. So I had to hire somebody to clean that mess up.. I believe they took advantage of me and just talk circles around me and I believe what they said. They knew they had fixed it and you was going to have to call back.
Jabari and the crew that worked with him during our stressful pipe issue for our medical office was amazing. They worked so hard in heat and long hours, coordinating with the county, etc… so make it happen and quickly and as smooth as possible. Thanks again!
Lal was great .. quickly diagnosed the issue, and made the repair extremely easy for me by picking up the part and installing next day.
Zonun was great! He was very nice and helpful
Zonun took care of the issue and was able to get me back straight quickly.
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