Roto-Rooter Plumbing & Water Cleanup

I called Roto Rooter they were very helpful in scheduling, and getting the job done in a timely manner. I really appreciate the customer service, and they were able to assist me.

Jeff and his coworker were awesome.. You guys deserve more stars

Jeff was awesome!! Very professional and fix the problem quickly.

Good experience, up front and friendly.. there was a little confusion in the beginning but we worked it out!

ThecTechnician was nice & polite. But we still had the same issue & my husband had to end up repairing the tiolet.

called for a technician to come over to fix a clogged kitchen sink (asian guy). He asked 3-4 questions max (if its clogged from upstairs level or around the house or only the sink), asked how old the house was, and say maybe they would need a long snake to unclog blah blah. Did not assess much, slapped a clipboard with a bunch of words and pricing on it saying it would cost roughly $1000 to unclog my kitchen sink, I asked how do you justify the price, guy pointed at random options on his stack of print out paper and called it "our regular procedures/policies and it's standard price everywhere) Did not bother to explain or answer anything. So i said thank you. I called another company and they got it done safe and sound within 30 mins. Cost $375. What a rip off this company is and pissed poor customer reaction. (Guy was looking tired probably didnt care about working anyways)

I don’t know why i their webste they have 5 starts review, they must be fake. Im a real customer with a real review. I called this company to come and check my kitchen drain pipes which I already knew pipes were clogged. The technician put a snake down the pipe and after 30 minutes she told me that she couldn’t get the snake pass 15 feet.She told me that probably my pipes were collapsed. She charged me $860 for only doing that and ahe didnt even wasn’t sure where the problem was. So I requested the camera inspection but I had to pay her first in order to have the camera inspection. After waiting for hours for the camera inspection her supervisor came with the camera and only spent one minute with the camera down the pipe. His excuse was that he couldn’t see anything down there. I suggested him to go from aother pipe so we could see the problem. He said he wouldn’t. Then he left . They didn’t even put the pipes bqck together and left. So they didn’t fix anything at all andI couldn’t even see exactly the problem . I definitely don’t recommend this company. Run away from this company is a total ripoff. This is a real customer experience real review. If aI could give them 0 starts i would . Overpriced useless company