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Roche TV Service is a TV repair business serving the Wethersfield, Connecticut area. Roche TV Service provides factory authorized repair services for major brands including Samsung, LG, Panasonic, Sony, Sharp, Hisense, and more. The business specializes in repairing televisions 50 inches and larger that are under five years old. Services include in-home diagnostics and repairs, as well as carry-in shop repairs. Technicians are factory trained with extensive combined experience. Repairs come with a 120-day service details on parts and labor for cash repairs.
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My TV broke down and I was overwhelm in thinking that I had to buy a new TV. I decided to call a TV repair shop to find out if it could be cheaper to fix mine. I am very happy with my decision y paid a small fraction of the cost of a new TV. The technician came to my house and in thirty minutes it was done, Very professional and respectful. Thank you
After Samsung had a recall on my washing machine, this company was assigned to make the repair, after missing the first appointment and not returning calls, he refused to give me more than one day or time for the repair, because he "can't just go all the way to Hebron any time". When that one day didn't work for me, he yelled at me and refused to make the repair. I would never recommend this business, he is an awful, mean man who screams at people.
My tv stopped working, was under warranty, Don was amazing and very professional, got the new panel replaced and TV back up and running in less then 10 days. Would highly recommend for TV issues.
I brought my TV in for repair on 2/26/2020 & as of this date today 1/4/2021 I have NOT received it back. Very poor communications with the business, never return calls, never there. When I dropped it off for repair I was told 2 weeks tops, well it's 11 months later & nothing & no communications from business at all. I DO NOT RECOMMEND THIS REPAIR SHOP !!!! I can go on & on but not worth my time, I wasted enough time with this so called "repair shop". Of course when the business see's my "review" they will say it's my fault like they said about others that write a "review". Go anywhere else but this repair shop, you'll be much better off & yo... I brought my TV in for repair on 2/26/2020 & as of this date today 1/4/2021 I have NOT received it back. Very poor communications with the business, never return calls, never there. When I dropped it off for repair I was told 2 weeks tops, well it's 11 months later & nothing & no communications from business at all. I DO NOT RECOMMEND THIS REPAIR SHOP !!!! I can go on & on but not worth my time, I wasted enough time with this so called "repair shop". Of course when the business see's my "review" they will say it's my fault like they said about others that write a "review". Go anywhere else but this repair shop, you'll be much better off & you'll get your TV back.
Called up with a problem they could not fix (part no longer available). The guy then gave me 10 minutes of invaluable help and advice on a different issue for free! If I ever need their services in the future, I would use them in a heartbeat.
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