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RJT Auto Mechanic, Body Shop & Towing Inc. is a locally owned and operated full-service auto repair and towing business serving White Plains, NY, and surrounding Westchester County communities since 1975. RJT Auto Mechanic, Body Shop & Towing Inc. The business features a modern facility with a 100-car private parking area, ASE and I-CAR certified technicians, MACS-certified air conditioning specialists, and licensed estimators. RJT Auto Mechanic, Body Shop & Towing Inc. supports customers with state-of-the-art diagnostics, quality parts, and timely service from a convenient downtown White Plains location.
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My 80 year old Mom's car 2010 Corolla died in Hartsdale, NY on a Friday night. She called AAA and her car was towed to RJT. They had her car diagnosed (alternator) and repaired early the next day, Saturday. Nice to know that there are still honest, reputable businesses who care about their customers. Thanks to all at RJT Auto!
RJT staff is very friendly and was able to quickly repair my transmission and exhaust for a very reasonable price. The staff was also very courteous when I called with any questions. Would definitely recommend them to a friend.
We were told by this towing company that they accepted our AAA (triple) membership and that everything would be covered. They instructed us to call the next day when we were ready for the tow. We did exactly that and confirmed again in their office that this was correct. They said yes and connected us directly with the tow driver. Once connected, the driver immediately changed the story. He was rude, said “that’s not how it works,” and told us he would charge us out of pocket, even though we had already confirmed our AAA coverage multiple times. He insisted we make a claim through AAA. We made the AAA claim right away. AAA then dispatched the... We were told by this towing company that they accepted our AAA (triple) membership and that everything would be covered. They instructed us to call the next day when we were ready for the tow. We did exactly that and confirmed again in their office that this was correct. They said yes and connected us directly with the tow driver. Once connected, the driver immediately changed the story. He was rude, said “that’s not how it works,” and told us he would charge us out of pocket, even though we had already confirmed our AAA coverage multiple times. He insisted we make a claim through AAA. We made the AAA claim right away. AAA then dispatched the same driver. His location showed he was right next to us, yet he never showed up. For almost four hours, he kept telling us he was “two minutes away.” This went on the entire time. He clearly had no intention of coming. This felt intentional and extremely unprofessional. Between the misinformation, rude behavior, and being left stranded for hours, this was one of the worst service experiences we’ve had. I would not recommend this company
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