Chad Rawson
Richard was referred to me by my aunt from work he did on her home, so when my wife and I had issues with foul smelling well water in the house we just bought, I listened to my aunt’s recommendation and called Richard. I am so happy that I did! He was professional, intelligent and honest when he first came over to do a consultation. He listened to what I wanted, made honest recommendations and didn’t try to take advantage of a first time homeowner and up-sell me on things I didn’t need. During the process, he was easy to get a hold of on his cell phone and answered all my questions. The installer was extremely professional and detail orien... Richard was referred to me by my aunt from work he did on her home, so when my wife and I had issues with foul smelling well water in the house we just bought, I listened to my aunt’s recommendation and called Richard. I am so happy that I did! He was professional, intelligent and honest when he first came over to do a consultation. He listened to what I wanted, made honest recommendations and didn’t try to take advantage of a first time homeowner and up-sell me on things I didn’t need. During the process, he was easy to get a hold of on his cell phone and answered all my questions. The installer was extremely professional and detail oriented. He arrived on time and the install took less time than expected and was done without leaving a mess. The pricing was fair and competitive with other companies I talked to. Now that we’ve had the filters installed for a few days and the old dirty water purged out of our system, the foul smell in the well water has greatly diminished. I would gladly recommend Richard’s Custom Water Systems to anyone. I’m very happy I called him.