If you have plumbing issues in the Chicagoland area, call rescue plumbing. They saved me out of a crisis late at night and were patient, answered all my questions and were overall incredibly helpful and professional. Specifically the experienced plumber that was sent to me was Spiro. He had the experience very easy and was a very knowledgeable, smart and patient professional. He even answered my calls on his off day and was also easy to reach and polite. Highly highly recommended, five stars! Thanks you!!
R
Robert Howard
May 20, 2026
★★★★★5.0
Rigo and team always deliver! Have worked with Rescue for several years now.
J
June Huang
May 28, 2026
★★★★★5.0
I reached out to Rescue Plumbing to ask for help repairing a tub spout with a broken diverter. The company responded quickly about scheduling and gives free consultations. Spiro did a great job. He took a look, explained why the spout needed to be fully replaced due to internal corrosion, and explained the key specs that needed to match in a replacement because we had a niche older model. When I acquired the replacement, he was able to come over that day to help install it. Really appreciate Rescue Plumbing’s and Spiro’s responsiveness, skill, and fair pricing. Thank you!
K
Katie Gagovic
May 29, 2026
★★★★★1.0
I hired Rescue Plumbing to address issues with two toilets in my rental property. The technician recommended complete rebuilds of both toilets, stating that they were old. When I asked for more detail regarding which specific components had failed, I did not receive a clear explanation.
I approved the rebuild of one toilet but declined the second until I could obtain additional information. Afterward, I was informed that the handle on the repaired toilet was broken and needed replacement. While the handle was ultimately replaced without an additional charge, the timing and lack of documentation raised questions for me.
I later requested an...I hired Rescue Plumbing to address issues with two toilets in my rental property. The technician recommended complete rebuilds of both toilets, stating that they were old. When I asked for more detail regarding which specific components had failed, I did not receive a clear explanation.
I approved the rebuild of one toilet but declined the second until I could obtain additional information. Afterward, I was informed that the handle on the repaired toilet was broken and needed replacement. While the handle was ultimately replaced without an additional charge, the timing and lack of documentation raised questions for me.
I later requested an itemized invoice. The invoice provided listed the work performed but did not include a breakdown of parts and labor costs, nor did it clearly identify the specific component failures that justified the recommended rebuilds.
The repair was completed, but as a property owner, I expect clear communication, detailed explanations of recommended repairs, and transparent billing. For those reasons, my experience was mixed.
Y
Yun L
Jun 1, 2026
★★★★★3.0
They seemed professional to us and were available on a weekend. It's a fairly large company, so experiences may vary depending on the technician. We ultimately had another plumber inspect the issue and propose a similar solution but was faster, more efficient, and cost only about one-quarter of the quote we received from Rescue.
I'd recommend getting quotes from multiple companies before making a decision. That said, their service and attitude were great, it was just a significant difference in pricing. I could understand paying a 20–30% or even 50% premium since they're a large company, but the price difference was much greater than that.
C
Carrie Adams
Jun 3, 2026
★★★★★1.0
Avoid this company at all costs. We hired them for a minor repair on an outdoor spigot that they had fully replaced just over a year ago. During the repair, the technician, Javier, used a soldering torch too close to the ceiling and set our insulation on fire. If his apprentice hadn't noticed and alerted him that our walls and ceiling were literally ablaze, we could have lost our townhouse.
Javier had to rip a hole in the ceiling with his bare hands to pull out the burning insulation, using our personal ladder to perform the work and our own outdoor painting buckets to clear out the charred debris. His response to the incident was entirely...Avoid this company at all costs. We hired them for a minor repair on an outdoor spigot that they had fully replaced just over a year ago. During the repair, the technician, Javier, used a soldering torch too close to the ceiling and set our insulation on fire. If his apprentice hadn't noticed and alerted him that our walls and ceiling were literally ablaze, we could have lost our townhouse.
Javier had to rip a hole in the ceiling with his bare hands to pull out the burning insulation, using our personal ladder to perform the work and our own outdoor painting buckets to clear out the charred debris. His response to the incident was entirely unapologetic; when confronted about nearly burning our house down, he casually stated that their insurance would have covered it.
Instead of going through proper company channels, he called in his own external contacts to patch up the ceiling. While I negotiated a discount due to the sheer negligence, the complete lack of safety, accountability, and professionalism is terrifying. Do not trust them with your home.
M
Mike
Jun 5, 2026
★★★★★5.0
Very timely and professional, quick scheduling. Javier was great. Thanks and will be using in the future if needed.
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