Reliable Automotive - Auto Repair Franklin TN earned this badge because its RepairHit profile has complete information that helps customers understand the business before contacting it.
Complete profile information
Approved service details
Approved FAQ information
Approved long description
Overview
About this business
Reliable Automotive - Auto Repair Franklin TN is an established auto repair business serving Franklin, Tennessee, and surrounding areas. Reliable Automotive provides core services including oil changes, engine repair, brake repair, electrical diagnostics, steering and suspension work, and transmission service. Reliable Automotive also offers specialized BG fluid maintenance services. The business features ASE-certified technicians, advanced diagnostic equipment, and supports a wide range of domestic, Asian, and European vehicles.
Auto Repair Shop
Services
Services and categories listed for this business.
Oil changeEngine repairBrake repairSteering and suspensionElectrical diagnosticsTransmission serviceBG fluid maintenance
What types of vehicles do you service at Reliable Automotive?+
Reliable Automotive - Auto Repair Franklin TN is a full-service repair shop that works on most makes and models including domestic brands like Ford, GM, and Chrysler, as well as Asian and European imports such as Honda, Toyota, Nissan, BMW, Mercedes-Benz, Audi, and Volkswagen. The technicians have the tools, expertise, and certified training to service cars, SUVs, and light trucks.
Do you offer oil change services?+
Reliable Automotive - Auto Repair Franklin TN Reliable Automotive performs complete oil and filter changes using conventional, synthetic-blend, and full synthetic oils that meet or exceed manufacturer specifications. Each service includes a multi-point inspection to ensure the vehicle is in top condition.
Can you find out why?+
Reliable Automotive - Auto Repair Franklin TN Reliable Automotive has advanced diagnostic equipment to read trouble codes from the vehicle’s computer. ASE-certified technicians perform pinpoint tests to identify the root cause of the issue and recommend the appropriate repair.
What brake services do you provide?+
Reliable Automotive - Auto Repair Franklin TN provides brake repair services including inspection, maintenance, and replacement to ensure safe vehicle operation.
Do you service vehicle air conditioning (A/C) and heating systems?+
Reliable Automotive - Auto Repair Franklin TN Reliable Automotive services vehicle air conditioning and heating systems to maintain comfort in all weather conditions.
Reliable Automotive is hands-down one of the best auto shops we’ve ever worked with! We brought in our 1999 Buick after another shop told us we needed a new engine. Thankfully, Reliable has experienced mechanics—including an engine specialist—who took the time to properly diagnose the issue and got our car running again for a fraction of the cost. We are so happy that we didn't lose our reliable old LeSabre!
John Ferguson and Mike Pickens went above and beyond, providing excellent communication, fair pricing, and genuine care throughout the process. They took the time to explain everything clearly and made sure we understood our options.
It...Reliable Automotive is hands-down one of the best auto shops we’ve ever worked with! We brought in our 1999 Buick after another shop told us we needed a new engine. Thankfully, Reliable has experienced mechanics—including an engine specialist—who took the time to properly diagnose the issue and got our car running again for a fraction of the cost. We are so happy that we didn't lose our reliable old LeSabre!
John Ferguson and Mike Pickens went above and beyond, providing excellent communication, fair pricing, and genuine care throughout the process. They took the time to explain everything clearly and made sure we understood our options.
It’s rare to find a shop that combines this level of expertise with such excellent customer service. Thanks to their skilled team, our older car—one that still had plenty of life left—got the attention it deserved. We are beyond grateful and will absolutely be returning for any future repairs.
I highly recommend Reliable Automotive to anyone looking for trustworthy, top-quality service! 🚗
M
Michael Smith
Jan 11, 2026
★★★★★5.0
We returned to Reliable Automotive for work on our car that needed replacing the headlights as well as a console screen. These replacements are extremely time consuming and labor intensive. Reliable Automotive repaired them perfectly and also saved us a lot of money.
We highly recommend Reliable Antomotive!
Michael Smith
J
Janis Lasmanis
Aug 19, 2025
★★★★★5.0
Always a pleasure to deal with Reliable Automotive
I have been bringing them my cars for past 6 years. They are honest people that care about their clients and cars.
R
Richard Harvey
Jul 29, 2024
★★★★★5.0
Great experience working with John and the Reliable Automotive team with my 14 year old Honda Accord. John and his co-worker were not only able to identify and fix my major strut issue but also fixed some small things that had been needed for a few years (fuel cap broken, worn down brake pedal, missing engine cover). Everything was done perfectly and quickly. The price was right and I have absolutely no issues or complaints after the work was completed. I highly recommend this business and will be returning soon to have my other vehicle inspected and serviced as needed. Thanks!
J
Josh Lauer
Aug 3, 2025
★★★★★5.0
Wow! Reliable Automotive exceeded my expectations from start to finish! When I needed my pinion seal replaced on my Lexus IS 300, I found most shops quoting sky-high prices. Reliable quoted me a fraction of that—so much so that I double-checked to be sure! Brandon, who handled my inquiry, stood out for his deep mechanical knowledge; unlike other shops where the front desk seemed unfamiliar with the work, he immediately understood my issue and explained the repair process in detail. After bringing my car in, they promptly confirmed the diagnosis and even invited me to see the problem firsthand—something no other shop had done. Their transparen...Wow! Reliable Automotive exceeded my expectations from start to finish! When I needed my pinion seal replaced on my Lexus IS 300, I found most shops quoting sky-high prices. Reliable quoted me a fraction of that—so much so that I double-checked to be sure! Brandon, who handled my inquiry, stood out for his deep mechanical knowledge; unlike other shops where the front desk seemed unfamiliar with the work, he immediately understood my issue and explained the repair process in detail. After bringing my car in, they promptly confirmed the diagnosis and even invited me to see the problem firsthand—something no other shop had done. Their transparency and willingness to educate set them apart. On top of the repair, I got other critical fluids changed and received a thorough, complimentary inspection—complete with clear photos showing everything from tire tread to diagnostic screens. This level of detail built real trust. Throughout the process, the staff was genuinely friendly and patient, taking time to answer every question without making me feel rushed or burdensome. It’s rare to find a shop where quality, integrity, and customer service consistently shine—Reliable Automotive is just that. I wouldn’t hesitate to bring my car here again, or to recommend them to anyone in need of honest auto service in Franklin.
Want to leave a review?
Sign in to share your experience with this business.
Because this profile is not managed on RepairHit, the business may not respond directly to quote requests.
RepairHit can help connect you with other claimed local professionals who may be able to help.
Request a Quote
Tell Reliable Automotive - Auto Repair Franklin TN what you need. Add a photo if it helps explain the job.
Thank you. No quote request was submitted.
RepairHit Support
Need help with a claim, listing, or account?
