Ramos Appliance is listed as a Appliance Repair Service serving Bronx, New York. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
Terrible service took 2 acs to get fixed got them back in worse condition. They charged a $50 service fee for the repair man to "check them out". 1 ac worked and the other didn't the second stopped working after 1 day. Gave me a price one day 125 for 1 and 90 for the other called 2 days later with a higher price 145 and 125, I reminded him he had given me a price and said ok we will stick with that. Called back 45 min later saying that the compressor was no good on one ac and it would cost $185 to fix. I told him to just pack it up and I'd pick them up and pay for the ac they got working (charged me $100). Working ac sounded like a passenger...Terrible service took 2 acs to get fixed got them back in worse condition. They charged a $50 service fee for the repair man to "check them out". 1 ac worked and the other didn't the second stopped working after 1 day. Gave me a price one day 125 for 1 and 90 for the other called 2 days later with a higher price 145 and 125, I reminded him he had given me a price and said ok we will stick with that. Called back 45 min later saying that the compressor was no good on one ac and it would cost $185 to fix. I told him to just pack it up and I'd pick them up and pay for the ac they got working (charged me $100). Working ac sounded like a passenger airliner when I plugged it in at home and stopped working after a day. Don't waste your money here not worth it.
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Wanda Bennett-Gould
Dec 24, 2021
★★★★★1.0
Horrible customer service and ZERO communication. My Frigidaire refrigerator broke down and I reached out to them. They said someone would try and make it before the end of the business day. It was last minute and I was ok with potentially not being seen until the following day. I was very clear on what I wanted. AN ASSESSMENT... I wanted the quote for the repair so I could determine if replacing was a better option. They came took a photo of the panel was paid $40 and left. I never heard from them again for the rest of the day. I called and got voicemail several times. Finally I got through a day and a half later when my husband and I went i...Horrible customer service and ZERO communication. My Frigidaire refrigerator broke down and I reached out to them. They said someone would try and make it before the end of the business day. It was last minute and I was ok with potentially not being seen until the following day. I was very clear on what I wanted. AN ASSESSMENT... I wanted the quote for the repair so I could determine if replacing was a better option. They came took a photo of the panel was paid $40 and left. I never heard from them again for the rest of the day. I called and got voicemail several times. Finally I got through a day and a half later when my husband and I went in person to the storefront. They came to repair a day later. The endeavor took a total of 4 days. They said they were waiting for a part. Why did it take 2 days to find that out. No no no. I would NEVER use this service
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Diamond smalls
Oct 2, 2025
★★★★★1.0
The washing machines are trash. I spent $400 on my washing machine. The first one was good at first had it only for like a month and didn’t start acting up and they replaced it with a new washer that look like a washer that was cost like 250 machines are trash. I spent $400 on my washing machine. The first one was good at first had it only for like a month and it starting acting up and they replaced it with a new one now the new washing machine that I got acting up also so Why should I pay $65 to order them to see my washing machine to see what’s going on with my washing machine not right like then the person lied and said I had a year warra...The washing machines are trash. I spent $400 on my washing machine. The first one was good at first had it only for like a month and didn’t start acting up and they replaced it with a new washer that look like a washer that was cost like 250 machines are trash. I spent $400 on my washing machine. The first one was good at first had it only for like a month and it starting acting up and they replaced it with a new one now the new washing machine that I got acting up also so Why should I pay $65 to order them to see my washing machine to see what’s going on with my washing machine not right like then the person lied and said I had a year warranty on my washing machine find out they’re talking about all. It’s only four months warranty not cool bad Service
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Manuel Escalera
Feb 16, 2026
★★★★★5.0
I wanna thank Ramos appliances for the excellent job they did on my mom washing machine 5 years ago its still working There so good at there work I’m calling them again but this time to check my Refrigerator stay tune for this views
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Clamarys De Los Santos
Nov 24, 2025
★★★★★1.0
Terrible experience. Technician messed up my mother’s fridge and we were still charged $200. The company promised to send someone else, but no one ever came. No compensation offered and customer service was completely unhelpful. Would not recommend.
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