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Quick iFix is a smartphone and computer repair business serving Smyrna, TN. Quick iFix provides core services including screen repair, battery replacement, camera repair, charging port fix, and water damage repair for smartphones, tablets, and laptops. Quick iFix also offers buying, selling, and trading of selected used phones. The business features a local team of friendly experts dedicated to quick, reliable, and affordable device repairs.
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He is such a wonderful and professional person. I have been there a few times to buy a phone. I also had my screen replaced and purchased several phone cases from him, and I have no complaints. He is very kind and provides great service.
I’m a returning customer and I enjoy how great and helpful the store was to me for fixing my phone. Excellent customer service and great place to get your phone fixed.
I previously came here for all my phone repairs and received great service, but this current situation is just messed up. To make a long story short, I dropped my phone in the toilet, then came here right after on my lunch break at work to have him open my phone up and check for any water damage. He opened it, checked, put it back together and then told me everything was completely dry and fine in there. However, just like what happened to another reviewer a couple months ago, after he put the phone back together, the screen was not completely flush with the edge of the phone and there was a little glue residue along the edges as well. I noti... I previously came here for all my phone repairs and received great service, but this current situation is just messed up. To make a long story short, I dropped my phone in the toilet, then came here right after on my lunch break at work to have him open my phone up and check for any water damage. He opened it, checked, put it back together and then told me everything was completely dry and fine in there. However, just like what happened to another reviewer a couple months ago, after he put the phone back together, the screen was not completely flush with the edge of the phone and there was a little glue residue along the edges as well. I noticed this in the parking lot right after, went right back in the store and told him, and he said to me there probably "wasn't enough glue" for the screen to go back into place or some kind of nonsense like that. I showed him how I had to literally push down on the screen to get it back into place and how it created a tiny crack. I handed it over to him so he could try and maybe fix it but he just pushed on the screen harder and he ended up damaging it further then I had. Because I was on my lunch break, I had to rush to work right after and couldn't stay to fix my phone. What started off as a tiny little crack ended up spreading into a finger-print sized black dot with a tiny green line above it over the next day or two. I decided to order a phone screen online and have my friend fix it for me and the second he opened my phone up to replace the screen he noticed a single tiny random screw sitting at the top of the inside of the phone. It was in the exact same place where the tiny phone screen crack and the damage was at which is how we realized that was the real reason the phone hadn't been able to close all the way before. There was NO DAMAGE TO MY PHONE SCREEN prior to stopping by here to have my phone opened to check for water damage. I came for a quick check and left needing a $200 repair. The worst part was that of course when I came to explain all this to him, he spoke over me the entire time and refused to actually get the story right before jumping to random conclusions to avoid accountability for the damage he had clearly caused. It was so disappointing, he conveniently "couldn't remember" what had happened but was somehow so sure he wasn't at fault when I remember every single detail ! It was a very rude interaction that ended with him saying I was "giving him a headache" and that he was "sorry" and then walked off in the middle of the convo to go sit elsewhere. I figure he realized halfway through that I was probably right about what happened and he wanted to end the convo so he wouldn't have to actually make things right. He kept talking about his experience in phone repairs as if it couldn't have just been a simple mistake he made without thinking. The first time I was there, there had been another customer he was servicing in the store with us and I think he just got so distracted trying to help the both of us at once that he rushed putting my phone back together. But he thinks he's God's first phone repairman and he can never make mistakes so clearly I'm in the wrong and he's perfectly fine. Whatever.
I'm a "technically challenged " senior citizen and needed my new iPad set up. He was very patient and helpful. He set me up and didn't even charge me. Have added Indian market products as well. Let's support this small business.
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