Quest Wireless Sale and Repair is a locally owned and operated cell phone repair and sales business located in Kansas City. The business provides fast repair services for most major cell phones, laptops, tablets, gaming consoles, and gaming controllers. Quest Wireless also offers buying, selling, and trading of phones, as well as no-contract prepaid phone plans. Quest Wireless Sale and Repair works with multiple carriers including Verizon Wireless, Simple Mobile, T-Mobile, Lycamobile, AT&T, and Cricket Wireless. Certified technicians handle repairs including water damage and sound issues. Financing options are available with no credit needed.
Needed to replace a lost iPhone and everyone else was wanted $400 or more for a used phone. Called and talked to Thairi and he was helpful over the phone. Came to the store and he had the same energy. I was able to save $200 by purchasing a phone from them. He even threw in a case and screen protector.
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E.J. Huggins
Sep 18, 2025
★★★★★5.0
John was amazing! I am a returning customer. I came in with an issue and he solved it right away!! Even awarded me with a complimentary screen protector! Awesome service and very friendly! Any phone issues you have, come to them!!
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Lesa Hendricks
Jan 17, 2026
★★★★★5.0
I will definitely recommend this store to everyone!!!! I hope they start keeping hot glue on hand because it worked for me ;). The costumer service here is definitely better than all of the stores I've contacted in the area. Hopefully I dont have a need to come back but if I do they will have my business every time.
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Emilie Foster
Nov 13, 2025
★★★★★5.0
Super nice guys, had a good selection of phones and seems like they get new inventory often
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Birds on the Wing
Nov 14, 2024
★★★★★5.0
Needed to replace a battery, and called almost all around town and was anticipating a long service time or a high price.
Called here and they were able to get my new battery in the next day, and at more than half what the other stores were quoting. Said to expect about an hour for service, was finished in half of that.
30 warranty
$59.90
I will update this review if anything tanks with the new battery, but for now, this business was very easy to work with, very skilled at both fixing the problem and making it look new again. It was great meeting Tyree, who did a great job on my phone.
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