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Kandy Ingram
Feb 20, 2026
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1.0
The customer service was highly disappointing, and their communication skills are lacking. I would not recommend them under any circumstances.
About this business
QUEENS AUTO REPAIR is an auto repair business serving Hyattsville, MD and surrounding areas. QUEENS AUTO REPAIR provides core services including vehicle maintenance, general repairs, and specialized tag & title services. The business has over 15 years of experience and a team of over 30 trained professionals. QUEENS AUTO REPAIR operates multiple locations in the region, supporting the local community with comprehensive automotive care and employment opportunities. The business features flexible scheduling and a commitment to quality service.
Auto Repair
Services
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Vehicle Maintenance
Auto Repairs
Tag & Title Services
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Location
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Questions & answers
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What services does QUEENS AUTO REPAIR provide? +
QUEENS AUTO REPAIR provides vehicle maintenance, auto repairs, and tag & title services in Hyattsville, MD.
How long has QUEENS AUTO REPAIR been in business? +
QUEENS AUTO REPAIR has over 15 years of experience serving the local community.
Where is QUEENS AUTO REPAIR located? +
QUEENS AUTO REPAIR operates multiple locations including Hyattsville, MD and nearby areas.
Reviews
3.5
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4 reviews
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M
Mission O.
Mar 22, 2024
★
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5.0
My name is Meredith and my wife and I brought our Toyota Camry into VCD Auto Repair to discover the root cause for a check engine light and repair. This has been one of the best customer server experiences I've ever had. Santos the Shop Manager and Felipe (Mechanic), greeted me with a friendly smile, professionalism and extremely prompt amazing service! Based on the codes. Victor (Mechanic) and Santos (Shop Manager) successfully repaired the intake gasket and replaced a broken engine torque mount. Our car is running smoother than ever. We will definitely return for any future vehicle issues. Their prices are very reasonable. Their dedication... My name is Meredith and my wife and I brought our Toyota Camry into VCD Auto Repair to discover the root cause for a check engine light and repair. This has been one of the best customer server experiences I've ever had. Santos the Shop Manager and Felipe (Mechanic), greeted me with a friendly smile, professionalism and extremely prompt amazing service! Based on the codes. Victor (Mechanic) and Santos (Shop Manager) successfully repaired the intake gasket and replaced a broken engine torque mount. Our car is running smoother than ever. We will definitely return for any future vehicle issues. Their prices are very reasonable. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the VCD Auto Repair brand. Santos, Victor and Felipe all deserve a big raise and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks VCD Auto Repair for hiring these jewels of employees to represent your reliable mechanic repair business! :o)
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Splash
Jan 6, 2026
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3.0
I went for an oil change and the experience was fast and easy. The only downside is the one female employee has a pretty bad attitude. The oil change took less time (15mins) then it took for her to give me my keys back. She was inputting a whole bunch of unnecessary information in her system asking me where me car was registered etc and i literally came for an oil change. Then she caught an attitude with me when i asked for my keys so i could leave after the service was already paid for and done. She asked me several times where my car was registered and i didn’t really understand why but literally every other person in the shop was nice and... I went for an oil change and the experience was fast and easy. The only downside is the one female employee has a pretty bad attitude. The oil change took less time (15mins) then it took for her to give me my keys back. She was inputting a whole bunch of unnecessary information in her system asking me where me car was registered etc and i literally came for an oil change. Then she caught an attitude with me when i asked for my keys so i could leave after the service was already paid for and done. She asked me several times where my car was registered and i didn’t really understand why but literally every other person in the shop was nice and welcoming. It’s kind of crazy i actually came to this location once before to ask a question and this same girl instantly shut me down and told me i had to pay $120 for them to look and my car. Mind you i already came in telling them what i needed done. I asked her how much they charge to swap out brakes and she said “i don’t know we’d have to look at the car first and that’s be around $120. 😂 I’m pretty sure to change my break pads cost way less then $120 so why would i pay you to tell me something i already know. Like i said all the other guys in there were amazing and even gave me some tips but the girl might be a little out of place in there 😂
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Rocky Thacker
Jan 4, 2026
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5.0
Honest reliable and got the work done within the price and time frame that he told me he would
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