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Jesse Skaggs
Jan 2, 2026
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5.0
Robert is great! We've used him for several years to service our pellet stove. He's very friendly and professional. I highly recommend him if you have a pellet stove.
About this business
Puentes Stove Services is a stove maintenance and repair business serving Lancaster, PA and surrounding areas. Puentes Stove Services provides annual cleaning of stoves and chimneys, repairs, and part sales for pellet and wood stove units. The business specializes in Quadrafire units but also services other leading brands. Annual cleaning includes cleaning the unit and pipe, possibly removing the exhaust blower to access the exhaust path, followed by a test fire and tune-up. Service calls include troubleshooting, testing all components, tune-up, and a test fire after repairs. Parts are mostly in stock with an option for mailing for a fee. Pricing varies based on distance, service requirements, and issue nature.
Appliance Repair
Services
Services and categories listed for this business.
Appliance Repair
Annual Cleaning
Repairs
Part Sales
Pellet Stove Service
Wood Stove Service
Unit Tune-Up
Troubleshooting
Test Fire
Photos
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What does the annual clean include? +
Puentes Stove Services The annual clean includes cleaning the unit and pipe. Depending on the unit, the exhaust blower may be removed to access the exhaust path for brushing. After cleaning, a test fire and tune-up are performed to ensure full functionality.
What does a service call include? +
Puentes Stove Services A service call includes troubleshooting, testing all components, performing a tune-up, and a test fire after repairs. If cleaning is needed, an annual cleaning is performed at no extra charge.
Does Puentes Stove Services work only on Quadrafire units? +
Puentes Stove Services focuses on Quadrafire units but also maintains and repairs other leading pellet and wood stove brands.
Are parts included in the price for the service call? +
Puentes Stove Services is an option for a fee. Pricing details should be discussed directly as they vary based on service requirements.
Reviews
5.0
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4 reviews
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Karl
Mar 4, 2026
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5.0
Robert and Mike are very professional and responsive. I had a major issue with my Mount Vernon AE back in December, and I contacted Robert, who happened to be available to take care of it the same day. Lucky for me! He did the repair and some control board upgrades, and it's been running like it was just installed! And my stove was installed in 2011. Highly Recommended! Thanks again, Robert
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John Lavelle
Jan 25, 2026
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5.0
Robert shows up on time and provides careful and quality service for a reasonable price. He replaced the igniter on my pellet stove the day before a big storm when he was very busy and working late. Thank you Robert
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Patrick Arnold
Jan 22, 2026
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5.0
This Company went above and beyond excellent service! They spent the time to teach me about how to properly set up my Pellet stove. The price was also amazing!!!! They came the very next day to repair my stove to keep my family warm in single digit temperatures! They also sell great Pellets for almost half the price per ton as other companies! Contact them direct for info on pellets.
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