Pro Wireless is listed as a Phone Repair Service serving Fayetteville, North Carolina. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
Poor service and even worse customer service. I had my phone screen repaired on Friday, and by Monday morning the screen stopped working completely. When I returned, I was told it wasn’t covered under warranty because they claimed I had dropped the phone—which is not true. There wasn’t a single scratch or crack on the screen. Instead of standing behind their work, they blamed me for what appears to be a faulty repair or defective part. Very disappointing experience.
A
Alexandria Dejournette
Oct 17, 2025
★★★★★5.0
I've broken my phone about 8 times in 2 months. They fixed it each time and was nice enough to give discount. They were quick, reliable and a good cost. Highly recommend
Y
Yarani Machado
Feb 6, 2026
★★★★★5.0
Great service and very reasonable price! They helped me change my phone battery and I’d definitely go again.
A
Aniyah
Oct 23, 2025
★★★★★1.0
The technician /manager to the store is very very rude. TERRIBLE CUSTOMER SERVICE. I Went and got my phone fixed and within two weeks my screen was doing all types of weird stuff. I called in to see about a refund that they mentioned to me and he said he could fix my phone again. I told him i did not need him to fix it again because of the job he did the first time. H stated they do not give refunds… and he went on and on about fixing my phone still. I asked why isnt that something that is stated when in store…. And he hung up in my face. Honestly worst customer service I have seen. If you need your phone fixed I highly suggest you don’t go...The technician /manager to the store is very very rude. TERRIBLE CUSTOMER SERVICE. I Went and got my phone fixed and within two weeks my screen was doing all types of weird stuff. I called in to see about a refund that they mentioned to me and he said he could fix my phone again. I told him i did not need him to fix it again because of the job he did the first time. H stated they do not give refunds… and he went on and on about fixing my phone still. I asked why isnt that something that is stated when in store…. And he hung up in my face. Honestly worst customer service I have seen. If you need your phone fixed I highly suggest you don’t go there.
K
Kiara Stancil
Oct 23, 2025
★★★★★1.0
absolute worst customer service i have seen. the white guy was very nasty and rude… he fixed my screen and within two weeks it was worst off than it was when i came to get it fixed. i asked for a refund and he was very adamant about not giving me a refund. i’ve never seen that ever lol… i see he likes to comment back to negative review's but hung up on my face over the phone. moral of the story don’t get your phone fixed here.
Want to leave a review?
Sign in to share your experience with this business.
Because this profile is not managed on RepairHit, the business may not respond directly to quote requests.
RepairHit can help connect you with other claimed local professionals who may be able to help.
Request a Quote
Tell Pro Wireless what you need. Add a photo if it helps explain the job.
Thank you. No quote request was submitted.
RepairHit Support
Need help with a claim, listing, or account?