Pierce Refrigeration, Inc. is an HVAC business located in West Bridgewater, Massachusetts, serving Southeastern Massachusetts. With over 89 years of experience, Pierce Refrigeration provides comprehensive heating, cooling, and refrigeration installation, repair, and maintenance services for both residential and commercial customers. Services include gas furnace and heat pump installation, ductless mini-splits, Greenspeed systems, indoor air quality solutions, and commercial refrigeration. Pierce Refrigeration emphasizes energy efficiency, consistent temperature control, and customer service.
Hvac Contractor
Services
Services and categories listed for this business.
Hvac ContractorHeating System InstallationHeating System RepairHeating System MaintenanceCooling System InstallationCooling System RepairCooling System MaintenanceDuctless Mini-Split Installation and ServiceHeat Pump Installation and ServiceIndoor Air Quality SolutionsCommercial HVAC ServicesCommercial Refrigeration Installation and Repair
Was recommended this company for central air service from an online group in East Bridgewater. Called and scheduled an appointment for the following week. No call, no show to the appointment. Now a week after the appointment was scheduled, and I still have not been contacted at all. I guess customers are expendable to Pierce. Had another company come out with no issues.
UPDATE
Was contacted by Ron who is one of the owners after posting this review. He apologized several times, told me that I got lost in the mix somewhere, and said that is absolutely not how they do buisiness. Definitely seemed to be a very genuine phone call, and I appreciat...Was recommended this company for central air service from an online group in East Bridgewater. Called and scheduled an appointment for the following week. No call, no show to the appointment. Now a week after the appointment was scheduled, and I still have not been contacted at all. I guess customers are expendable to Pierce. Had another company come out with no issues.
UPDATE
Was contacted by Ron who is one of the owners after posting this review. He apologized several times, told me that I got lost in the mix somewhere, and said that is absolutely not how they do buisiness. Definitely seemed to be a very genuine phone call, and I appreciate it very much. Says a lot about a company when an owner makes the effort to correct a mistake.
A
Aimee de la Cretaz
Jun 18, 2025
★★★★★1.0
I had a tech come out to assess an issue. He was professional and helpful. I then called the office to schedule the maintenance the tech recommended and confirmed they'd come back in a month to do 3 things. A different person comes out as scheduled, smelling like booze, and prepared to do none of the work. He proceeded to do the same evaluation the first tech did and tell me I needed to schedule the other things ahead. I told him that's what I had scheduled for that day. He went outside to "call his boss" to find out about these things and just came back in to repeat the same thing. After this guy left I called the office and asked about the...I had a tech come out to assess an issue. He was professional and helpful. I then called the office to schedule the maintenance the tech recommended and confirmed they'd come back in a month to do 3 things. A different person comes out as scheduled, smelling like booze, and prepared to do none of the work. He proceeded to do the same evaluation the first tech did and tell me I needed to schedule the other things ahead. I told him that's what I had scheduled for that day. He went outside to "call his boss" to find out about these things and just came back in to repeat the same thing. After this guy left I called the office and asked about the things I had scheduled for that day and stated their employee smelled like alcohol. The man on the phone dodged my questions and was asking me if I was available for them to return the next day to do the work he said they'd do. I told him no and I wasn't going to proceed with his company. They then sent me a bill for $300.
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John Duggan
Jun 3, 2022
★★★★★5.0
I use Pierce Refrigeration to service my central air system on a regular basis. Technician very knowledgeable and always arrives on time. Staff is very friendly and courteous. Highly recommend this company.
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