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Danielsfam15 Daniels
Jan 27, 2026
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1.0
Brought in an old work Laptop for them to help get into and it was stolen. No phone calls, no return of item. Ghosted!!! Don’t trust them.
About this business
PC ICU is a computer and electronics repair business serving the Dallas-Fort Worth area. PC ICU provides computer repair, virus removal, internet services, dedicated backups, VoIP phone services, and data recovery. The business offers remote, in-store, and on-site support with over 15 years of experience. PC ICU also provides IT contracts for businesses to manage IT needs without an in-house department. Technicians are CompTIA A+ and Microsoft MCP certified, specializing in motherboard replacements, LCD screen repairs, and hard drive failures. PC ICU emphasizes tailored IT solutions and ongoing client support.
Computer Repair Service
Services
Services and categories listed for this business.
Computer Repair
Virus Removal
Internet Services
Dedicated Backups
VoIP Phone Services
Data Recovery
Remote Support
In-Store Support
On-Site Support
Motherboard Replacement
LCD Screen Repair
Hard Drive Failure Repair
Photos
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What types of support does PC ICU offer? +
PC ICU offers remote support, in-store support, and on-site support to handle various computer and IT issues.
Are PC ICU technicians certified? +
Yes, PC ICU technicians are CompTIA A+ and Microsoft MCP certified with additional industry-recognized certifications.
Does PC ICU provide IT services for businesses? +
Yes, PC ICU offers IT contracts for businesses to manage IT needs without the expense of an in-house IT department.
Can PC ICU help with virus and malware removal? +
Yes, PC ICU technicians identify and remove viruses, malware, and trojans to restore computer functionality.
What repair specializations does PC ICU have? +
PC ICU specializes in motherboard replacements, cracked or damaged LCD screen repairs, and hard drive failure repairs.
Reviews
4.0
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4 reviews
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Share your experience with this business.
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Anthony Cano
Feb 19, 2026
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5.0
I went to Kevin with an issue with my tablet and he was very upfront about the repairability of the device. He was very helpful and knowledgeable despite the fact that he did not provide a chargeable service. Would definitely revisit for other issues.
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Douglas Day
Jan 6, 2023
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5.0
Steve is amazing! I was hardly in the door before he had my laptop on the adjacent counter and was running diagnostics. Friendly, personable, and professional, he asked me general questions that clearly showed he was very knowledgeable but not in a condescending manner like so many IT people have the bad habit of doing. Though he was not able to determine immediately what the problem was, he contacted me later in the day with the solution. The charges were more than reasonable and he had my laptop ready the next day. Like a good mechanic or an honest attorney, a reliable IT professional is hard to find. But not for me any longer. I'm bring... Steve is amazing! I was hardly in the door before he had my laptop on the adjacent counter and was running diagnostics. Friendly, personable, and professional, he asked me general questions that clearly showed he was very knowledgeable but not in a condescending manner like so many IT people have the bad habit of doing. Though he was not able to determine immediately what the problem was, he contacted me later in the day with the solution. The charges were more than reasonable and he had my laptop ready the next day. Like a good mechanic or an honest attorney, a reliable IT professional is hard to find. But not for me any longer. I'm bringing my future business here to let Steve do his magic. If you're honest, work hard, but can't afford paying big retailers for over-priced computer repairs that take twice as long, come see Steve at PC ICU.
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Nicholas Pinto
Oct 28, 2025
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5.0
Kevin's knowledgeability and communication is top-notch! I will definitely be coming here again if I have any computer troubles in the future.
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