David Liggins II
May 15, 2026
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[Updated] Company Owner is the Highlight
Candidly, we had a bit of a rough start. I left an honest, but critical review due to one of the sales members not following up after reaching out multiple times.
However, the owner reached out to me the next day with genuine concern and heard me out. He took full responsibility for the situation and made it clear he wanted to make it right. Over the next couple of days we discussed what I was looking for, my concerns, and educated me on the product offerings. I also want to highlight that the owner was patient with me as I tried to navigate replacement of a shared fence line with my neighbors as well.
After all was said and done, we ended up scheduling a full fence replacement a few days later. The crew was on time, punctual, and professional. The fence looks better than it did when new, correcting all of the imperfection from the previous builder.
I’m grateful that we were able to work this out and respect the hustle of entrepreneurs and small business owners. I’ll definitely work with the owner on future projects for houses that I’ll be remodeling in the Seattle metro area.