mark w
Cracked my Pixel Pro and was able to schedule quick appt. They fixed it within an hour and and for an extremely reasonable/fair price.
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One Fix is a technology repair business serving Portland, OR. OneFix provides service repair services for smartphones, tablets, computers, and gaming consoles. The business offers diagnostics and replacement of non-working parts for all major brands and models. OneFix aims to deliver fast, reliable repairs including same-day service for common device issues. OneFix emphasizes transparent pricing with no hidden repair costs and provides service details coverage on repairs.
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Cracked my Pixel Pro and was able to schedule quick appt. They fixed it within an hour and and for an extremely reasonable/fair price.
Update: The business owner did issue a refund for the phone and reached out to me. Not much harm done but still leaving 4 stars because of the negative experience, but in the end they did give me the outcome I wanted with a refund. Below the line is the original review ------------------------------------------------------------------------ I can't speak to their other services but they have a very poor return policy. I got a used pixel 6a from them, took it home and charged it. The charging stopped with the pictured "battery replacement recommended" error. Next day I tried to return it for a refund but they would only offer to try to fix th... Update: The business owner did issue a refund for the phone and reached out to me. Not much harm done but still leaving 4 stars because of the negative experience, but in the end they did give me the outcome I wanted with a refund. Below the line is the original review ------------------------------------------------------------------------ I can't speak to their other services but they have a very poor return policy. I got a used pixel 6a from them, took it home and charged it. The charging stopped with the pictured "battery replacement recommended" error. Next day I tried to return it for a refund but they would only offer to try to fix the issue, no refund. I left the phone with them and will dispute the charge. I do not trust that phone and I would prefer their policy to be that they would issue a refund, make sure the phone is in working order, then sell it again. This policy doesn't make sense to me because it's very inconvenient to leave your only phone with them for troubleshooting and repairs.
If you have a device that’s broken and needs fixing, this is the place to go. Roman took time to diagnose our phone (we dropped it down an elevator shaft so it was in pretty bad shape), assess what we could salvage, and recommend a path forward. At all times, Roman, the owner, was kind, helpful, thoughtful, and fair. He didn’t push any particular solution and his pricing was fair. In the end, we decided to salvage the phone for parts and Roman made us a very fair offer for the main board of the phone and paid us promptly for it. I highly recommend him and his business. Friendly, competent, rapid service. 100%
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