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Olympia Autohaus LLC is an auto repair business serving Olympia, Washington. Olympia Autohaus LLC provides automotive repair and maintenance services. The business operates locally and supports vehicle owners in the Olympia area with specialized automotive care. Specific services and operational details are not listed on the source website.
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My heart is so happy! After 3 years of issues with grandma's car, these boys have her running like a dream. BO has been my buddy. Keeping communication on point and explaining all repairs completely. I highly recommend the quality work from Olympia Auto Haus
I took my 2013 BMW 335i in for a diagnosis (7/8/25) and was extremely disappointed with the service. The shop charged an unreasonably high fee just to identify the issue--far beyond standard industry rates. There was no prior clear communication about the cost, and I left feeling taken advantage of. While the staff was courteous, the pricing practices were excessive and lacked transparency. I have never felt so badly ripped off. I had one check engine light error. They said they needed 3 hours to diagnose it and found there was a vacuum leak. They charged me $603 out the door for a DIAGNOSIS! I called the dealership prior to this visit and th... I took my 2013 BMW 335i in for a diagnosis (7/8/25) and was extremely disappointed with the service. The shop charged an unreasonably high fee just to identify the issue--far beyond standard industry rates. There was no prior clear communication about the cost, and I left feeling taken advantage of. While the staff was courteous, the pricing practices were excessive and lacked transparency. I have never felt so badly ripped off. I had one check engine light error. They said they needed 3 hours to diagnose it and found there was a vacuum leak. They charged me $603 out the door for a DIAGNOSIS! I called the dealership prior to this visit and they said they would perform a complete vehicle inspection (including diagnosing the check engine light) for $350. I made the mistake of not reading their Yelp reviews prior to my visit where I would have identified other people getting ripped off on diagnosis fees. I cannot recommend this shop based on my experience and will ensure my friends and family are aware of this unfortunate experience. Update on 7/19: One of the things Autohaus put in their list of items to fix is they said there was a leak at the oil cooler and recommended replacing the gasket. That was off because I have never seen an oil leak from the area of the engine where the oil cooler is located. I took the car into another shop for a second opinion. They said the oil cooler is "bone dry and doesn't have any signs of leaking". Conclusion: Autohaus recommended a service that was NOT NECESSARY! Are these people trying to scam customers to make more money. I am going to look into recourse on getting my money back. This is ridiculous.
Really great experience. They answered all my questions and went the extra mile to chase down some oddities I'd noticed in my mini Cooper. No question was too unimportant. My mini drives like new. I'm so happy to have it all checked, fixed and sorted. I highly recommend this business.
I needed the oil drain plug fixed. They charged me $410 for a 2 hour inspection of the vehicle, I said Ok, sadly. Like i needed someone to tell me my windshield wipers, horn, and headlights worked?? Oh, don't forget the tire pressure. I had initially agreed to have them do a tune up and replace a steering bushing and the valve cover gaskets. After reading reviews I called and told them to only do the plug repair and oil change. When I picked up my vehicle, they charged me $84.69 (25% restocking fee.) For returning parts they supposedly ordered. (Steering coupler, cap and rotor, two valve gaskets, air filter, and spark plugs) There is no way t... I needed the oil drain plug fixed. They charged me $410 for a 2 hour inspection of the vehicle, I said Ok, sadly. Like i needed someone to tell me my windshield wipers, horn, and headlights worked?? Oh, don't forget the tire pressure. I had initially agreed to have them do a tune up and replace a steering bushing and the valve cover gaskets. After reading reviews I called and told them to only do the plug repair and oil change. When I picked up my vehicle, they charged me $84.69 (25% restocking fee.) For returning parts they supposedly ordered. (Steering coupler, cap and rotor, two valve gaskets, air filter, and spark plugs) There is no way these parts added up to $338.76. The parts, all OEM. come to $96. I took my paperwork from Autohaus to Pete Lea to check out. He is arguably the premier auto mechanic in Olympia, WA. Pete confirmed my suspicions. He said I should get the Heli sinc metric thread kit from Autohaus they charged me for it, and should not have been charged a restocking fee for basic items a shop usual keeps on hand. I requested they give me the hele sinc metric thread kit and they refused. My other mechanic also said the same thing about the part. Nate offered to give me the $84 back. I told him if he gave me a $1000 back i would only leave a couple reviews. Nate refused. what sort of loser would I be to take money from someone and then not leave an honest review. Invoice for parts and work done.
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