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Northeast Generator is a generator business serving Connecticut, New York, and parts of Rhode Island. Founded in 1964, Northeast Generator specializes in providing reliable power solutions for homes, businesses, municipalities, and organizations. Northeast Generator offers a range of services including residential and commercial generator sales, installation, maintenance, repairs, rentals, and emergency services. Northeast Generator supports customers with preventative maintenance programs and testing to ensure continuous power availability. The business operates across multiple counties in CT, NY, and RI, focusing on dependable generator expertise and customer service.
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Northeast Generator is a first-class operation. We've been using them for annual service since installation almost 10 years ago. They arrive on-time and do a quality service of our unit. The generator is obviously something that must be kept n good-working order. Servicing the unit cannot be done when the power goes out!! I'm happy to have a trustworthy vendor do the annual tune-up required.
I have been using Northeast Generator for a number of years. Always a very professional, timely and courteous service. Never had a problem or an unresolved issue.
Northeast Generator installed my Generac 20kw Standby Generator almost 14 years ago, and have always provided great service. Most recently ants got into my generator's control panel requiring it to essentially be rebuilt. When Northeast was done, the generator was like new. Always a reasonable response time when responding to any issues, which is so important, especially if you live where power can go out any time.
I have been relying on NEG for the past year or so, after having a poor experience with a local company.The NEG did an initial annual check-up and maintenance in the spring, followed by a battery replacement and yesterday another troubleshoot with a voltage regulator. First of all, they are super prompt and they will dispatch a tech within days at most, usually 24-48 hours. In my case, Scott has been the tech coming over which is nice as he knows the generator in and out, and it's nice getting to know the person coming to your house. Even my dog got super friendly with him and seems to love Scott so it's nice to have the same tech providing... I have been relying on NEG for the past year or so, after having a poor experience with a local company.The NEG did an initial annual check-up and maintenance in the spring, followed by a battery replacement and yesterday another troubleshoot with a voltage regulator. First of all, they are super prompt and they will dispatch a tech within days at most, usually 24-48 hours. In my case, Scott has been the tech coming over which is nice as he knows the generator in and out, and it's nice getting to know the person coming to your house. Even my dog got super friendly with him and seems to love Scott so it's nice to have the same tech providing support and assistance.Second, the company really tries to work with the customer, and Max has been very accommodating and helpful with everything. He's always easy to reach and responsive when he's not available over the phone.All in all, NEG is a goo and reputable company that I look forward to working with in the future.
We are a long time commercial customer of Northeast Generator. We just got through 4+ days outage(tropical storm Isaias). Longest ever for us as we are a business on the Post Road where you normally get power back quickly. The Generac generator (diesel 480v 200amp) that Northeast installed and does regular maintenance on performed flawlessly. This is not a new generator we've had it for 17+ years. Thank you guys.
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