Norblom Plumbing

Mike made me a customer for life. I went to the company website to set up an appointment to flush out my water heater. It was a really easy process to set up the appointment. The company was able to fit me into the schedule the next business day. Mike went through all of the steps to flush out the water heater and explained along the way. He gave me some insight on my specific water heater unit and told me signs to look out for. As a new homeowner, I could have asked for better person.

Steve was a huge help during the plumbing work for my café. He was patient, professional, and genuinely great to work with from start to finish. His communication was solid, he paid close attention to details, and he really went above and beyond to make sure everything was done right. His dedication and reliability definitely stood out. Rob was the plumber on the job and he also did an excellent job — very skilled, thorough, and easy to work with. I highly recommend Steve, Rob, and Norblom Plumbing.

I chose Norblom Plumbing because they’re from St. Paul — my hometown — and that matters to me. There’s something about calling a local company that feels more personal, like you’re keeping things close to home. From the first phone call, I could tell I’d made the right choice. The person on the other end didn’t rush me. They listened. They were responsive, professional, and genuinely kind — not scripted, not hurried. Rick, our plumber, arrived right within the time frame he promised (which already felt like a small miracle). He took his time figuring out what was going on and then explained it in plain language — the kind you can actually fol... Read full review

Bait and Switch. Was quoted about $150 on the phone for a tankless water heater flush. When the tech arrived, it was $420 for the flush which took an hour and I was already in the trip charge of $99. While the tech was great, the price should have been clearly conveyed at the time of scheduling. No response needed unless it's to credit me the difference.