Nice Choice Inc. is listed as a Appliance Store serving Methuen, Massachusetts. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
Price is so so. Delivery was not delivered on the day it was promised. Note they said free delivery but I was charge an extra 50 dollars for delivery because it was on 2nd floor. We gave them specific Instructions to leave the fridge on the second floor porch. I am one person and could not bring the fridge up by my self, and I was at work. So the instruction on delivery was very important. Mind you I got charged the 50 dollars because it was the second floor! When I got home they left it in the back porch on the first floor. I was not happy didn't even bother to complain, will not go back. I'll give it 2 stars because the fridge workes besi...Price is so so. Delivery was not delivered on the day it was promised. Note they said free delivery but I was charge an extra 50 dollars for delivery because it was on 2nd floor. We gave them specific Instructions to leave the fridge on the second floor porch. I am one person and could not bring the fridge up by my self, and I was at work. So the instruction on delivery was very important. Mind you I got charged the 50 dollars because it was the second floor! When I got home they left it in the back porch on the first floor. I was not happy didn't even bother to complain, will not go back. I'll give it 2 stars because the fridge workes besides that it's a 1 star.
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Demetri Karoutsos
Apr 25, 2024
★★★★★5.0
I'm absolutely impressed with Nice Choice! Being a landlord committed to providing quality yet affordable housing, finding a reliable refurbished appliance center has been crucial. Nice Choice not only delivers excellent products but also provides exceptional post-purchase service. I've purchased multiple appliances from them and they've consistently followed up with servicing months later. This level of dedication and trustworthiness truly sets them apart!
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Pam Paradis
Nov 6, 2023
★★★★★1.0
I only gave one star because I had to give at least one star. I was told that there was a one year warranty. When the washer stopped working, I contacted them and was told that it was two months. This is also clearly a bait and switch as can be seen in the photos I was shown before delivery and what was actually delivered. Also, the delivery drivers never gave me any paperwork or the hoses or even installed it. They could barely speak English so could clearly not even have a conversation. Appliance stores are a dime a dozen so I can get another one from a more reputable and honest company. The first upload is a dirty piece I received....I only gave one star because I had to give at least one star. I was told that there was a one year warranty. When the washer stopped working, I contacted them and was told that it was two months. This is also clearly a bait and switch as can be seen in the photos I was shown before delivery and what was actually delivered. Also, the delivery drivers never gave me any paperwork or the hoses or even installed it. They could barely speak English so could clearly not even have a conversation. Appliance stores are a dime a dozen so I can get another one from a more reputable and honest company. The first upload is a dirty piece I received. The others are pictures I was sent of what I would receive. Clearly not even close to what was promised. If you are considering a purchase, go elsewhere. They do not stand behind their product.
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Murry Morrow
Apr 10, 2024
★★★★★5.0
Look if you want a deal this is the place. I purchased a brand new bespoke missing all the glass doors. They gave me a 6 month warranty and delivered next day. I hooked it up installed new panels and saved thousands. I am very happy. Would recommend. It works good so far I've and water ECT.
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Donna Congo
Jan 13, 2025
★★★★★1.0
The WORST customer service I have ever experienced!! Purchased a fridge over the summer, since the beginning the fridge kept freezing up. I have had them out several times to fix it. Last fix lasted 4 months and it froze up again. At this point I called an independent appliance repair to come look at it and I was told this fridge has a sealed system and this model is known for leaking gas. I was told there is no fix and it will keep needing service calls every 3-6 months as it leaks out. I have been dealing with them since 12/16/24 I left 16 voicemails and 7 text messages. I spoke a few times to a nice young lady who told me the manager wou...The WORST customer service I have ever experienced!! Purchased a fridge over the summer, since the beginning the fridge kept freezing up. I have had them out several times to fix it. Last fix lasted 4 months and it froze up again. At this point I called an independent appliance repair to come look at it and I was told this fridge has a sealed system and this model is known for leaking gas. I was told there is no fix and it will keep needing service calls every 3-6 months as it leaks out. I have been dealing with them since 12/16/24 I left 16 voicemails and 7 text messages. I spoke a few times to a nice young lady who told me the manager would call me back, the manager has yet to speak with me. I got a text on 1/3/25 telling me I could swap the fridge out and I would pay only the difference as long as the fridge at my unit was still in good shape, no dents, broken shelves or scratches which it has none. I took the time to go back to the store on 1/4/25 and picked out another fridge. I was told a tech would go through it and then it would be cleaned and sanitized before delivery. So at this point I think we are good.....wrong!!
I spent everyday last week calling to see when the fridge would be delivered to then be told I would need to pay $350 for the new fridge, to which I replied, I paid $300.00 for the original fridge so I will come to the store and pay the additional $50. Nope, now they are telling me they won't honor what was previously said in his text thread. I would now have to pay the $350 because the fridge was out of warranty. I then reminded them again that this issue was from day one and they were unable to fix the issue while it was still under warranty.........why would I pay another $350 and trust that this fridge will work? I was told I would get a call back from the manager last Friday to discuss......again, no call. Customer service matters which Nice Choice has not figured that out yet. I am a landlord that deals with 12 units so I'm often in need of some type of appliance. I will never spend another dime at this store!!!! The worst experience I have ever had with a purchase! DO NOT BUY FROM THEM!!! I have also added the text thread where they stated they would swap it out. Do not trust them......if I could have given less than one star I would have!
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