My Computer Works, Inc is a technology solutions business serving homes and small businesses across the United States. My Computer Works, Inc offers service support including same-day computer repair, network troubleshooting, and remote or in-home assistance. Services cover personal computer repair, work-from-home technology solutions, small business IT support, and realtor IT services. The business is staffed by U.S.-based certified technicians and emphasizes customer-first service with an average Net Promoter Score of 90%. My Computer Works, Inc has over 19 years of experience and is committed to making technology easy and trouble-free for its customers.
Mobile Phone Repair
Services
Services and categories listed for this business.
Mobile Phone RepairPersonal Computer RepairNetwork TroubleshootingRemote PC ServiceIn-home Computer RepairWork From Home Business SolutionsSmall Business IT SupportRealtor IT SupportSenior Living Technology Resources
The initial contact is very good. The technicians are very knowledgeable and friendly.
However, if work on your computer is stalled due to downloading or other issues you are unable to call and make contact. The company blocks your call and forces you to the queue. I called from my work number yesterday and got right through. I called this morning and was sent to queue. I called on my cell phone and got right through. Last night my queue was at 52 and they never called back. This morning my queue has been stuck at 27 for the last 3 hours. I once again tried calling on my cell and now its block going straight to queue.
At his rate I'll be...The initial contact is very good. The technicians are very knowledgeable and friendly.
However, if work on your computer is stalled due to downloading or other issues you are unable to call and make contact. The company blocks your call and forces you to the queue. I called from my work number yesterday and got right through. I called this morning and was sent to queue. I called on my cell phone and got right through. Last night my queue was at 52 and they never called back. This morning my queue has been stuck at 27 for the last 3 hours. I once again tried calling on my cell and now its block going straight to queue.
At his rate I'll be lucky if someone calls back with the next 3-4 days. UNACCEPTABLE after paying the service fee up front.
Yep still stuck at 27 in the queue.
N
Nadine Green
Sep 20, 2025
★★★★★5.0
Even though I'd always been cautious I had a terrible problem with computer hacking. Those rats were pretty experienced!
Years ago I had a business and used My Computer Works and they were very good. I called them and they jumped into action to help. Within a few hours they were able to find the trouble and make necessary corrections. I'm so pleased with their techs knowledge and speed.
A
Alec McDowell
Dec 20, 2025
★★★★★1.0
I'm a frequent gamer.I love to play video games, and I came to these guys for help.Because they were one of the first people that came up after.I googled for tech help.My issue was fps, stutters in my game and low fps, and one percent lows. After they had run some tests and did updates.I was then not able to play any of my games.They all kept crashing.I was then told to just factory reset my computer.And today, I was told I would get a call in the afternoon, and then I was set up an appointment 46 o'clock and still have not had any responses.And they have taken my money and are not helping. I highly do not recommend this company.They are lyin...I'm a frequent gamer.I love to play video games, and I came to these guys for help.Because they were one of the first people that came up after.I googled for tech help.My issue was fps, stutters in my game and low fps, and one percent lows. After they had run some tests and did updates.I was then not able to play any of my games.They all kept crashing.I was then told to just factory reset my computer.And today, I was told I would get a call in the afternoon, and then I was set up an appointment 46 o'clock and still have not had any responses.And they have taken my money and are not helping. I highly do not recommend this company.They are lying and scamming about all the things they say they can do.They will not help you.They will only make matters worse.My suggestion is to go to people who actually know what they're doing.Heck even best buy has better ideas than them. And they're so called "technicians" when I was expressing the way they were treating me and how everything happened, I have gotten nothing back.They just said that they weren't gonna help me that.I was attacking at them when I said no I am putting things bluntly.They said they're not going to deal with me that they can just transfer me over to customer service and then proceeded to hang up.
J
Jeanette Wood
Sep 12, 2025
★★★★★5.0
I contacted My Computer Works because I was unable to open or download documents. Josh immediately asked the appropriate questions and advised me that a technician would contact me shortly. Mark contacted me and within 45 minutes removed the virus from my PC. Their professionalism and expertise in resolving my issue is phenomenal. They will be my first contact if I have any other technology issues. Thank you so much for your support!
M
Michael Burgett
Jan 31, 2026
★★★★★5.0
I just had the absolute best computer assistance ever!! Phil was awesome!! listen to every question and solved every issue.
He did the remote thing on my computer and corrected ikssues, deleted bad stuff. I would trust them with my system any time.
I was so ikmpressed that we will do my wifes computer next week!!!! We are 70+ and have minimal skills. I have experienced a great stress reliever!!! THANK YOU!!!
Big Mike
Want to leave a review?
Sign in to share your experience with this business.
Because this profile is not managed on RepairHit, the business may not respond directly to quote requests.
RepairHit can help connect you with other claimed local professionals who may be able to help.
Request a Quote
Tell My Computer Works, Inc what you need. Add a photo if it helps explain the job.
Thank you. No quote request was submitted.
RepairHit Support
Need help with a claim, listing, or account?
