Mullett-Hoover Jewelers

I broke the crystal on my 30-year-old Citizen watch that Citizen said they couldn’t get the parts to repair it. I took it to Jared’s, and they referred me to Mullett-Hoover and said Rob was the guy to fix my watch. When I walked into their store, I was greeted by Melanie who was super friendly and got Rob to help me. When I showed him my watch he said no problem. If he didn’t have the part, he could get one or have one made for it. He said $65 to $75 and 1 to 2 weeks. His confidence made feel good about leaving it and I was so excited he could fix it. He called 3 days later and said that it was ready to pick up. When I got there, he had it al... Read full review

She said yes!! I came to Mullet-Hoover for their services after I purchase a ring with a size 8. My now fiance wears a size 4. With mullet hoover they recast the ring down and their work is absolutely flawless! I highly recommend them for any ring related services as their work is high quality and their service is very professional.

I was referred to this business for watch service, however I do not recommend this business for watch services. I brought in my old Citizen that wasn't holding a charge properly anymore, I told them it was sentimentality valuable to me and I wanted it working properly, and the guy took a quick glance at it and said he doesn't service perpetual calendar watches. But all it needed was the rechargeable capacitor replaced, which the jewelry repair shop at the mall did for $60. So I'm looking for a place I would trust with future service needs on Omega, Tag Heuer, Tudor etc watches in my collection. But it won't be this place because they blew me... Read full review

Rob and his family are always the best and do great work and have fun options of vintage watches. He can work on a heavy majority of watches. Plus his knowledge on them is always helpful for any questions or circumstances ,They've always taken care of me and my watches. It's also nice to not drive or send off a watch to Timbuktu, since he is local !

I remember being little and my grandparents bringing in their watches, jewelry, and grandfather clocks in to be worked here. So when my ring needed to be cleaned and polished for the first time, I brought it here. They did it for free when they didn't need to and have always remembered me and my ring. When I noticed the prong on my ring was cracked last week, I brought it in. The woman called a few days ago to say she felt bad because they needed to remove the opals so they wouldn't get damaged which would take longer, so she gave me a discount. I appreciate that even though she was protecting the stones and doing quality work, she wanted to... Read full review