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Mullen Plumbing, Heating & Cooling is a locally owned and operated company serving homeowners across Charleston, West Virginia since 1950. The business provides comprehensive plumbing, heating, and cooling services including plumbing repair, water heater repair and installation, drain cleaning, toilet services, faucet services, water line repair and replacement, gas line services, backflow prevention, heating repair, maintenance and installation, heat pumps, ductwork installation and repair, AC repair, maintenance and installation, indoor air quality services, and sewer line repair and replacement. Mullen Plumbing, Heating & Cooling serves South Charleston and surrounding areas such as Saint Albans, Elkview, Charleston, Teays Valley, and Dunbar. Mullen Plumbing, Heating & Cooling emphasizes service technicians and year-round comfort solutions with an Advantage Club membership for.
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Thank you for making a bad situation better. Thank you for installing a proper sump pump and fixing the make shift one a local contractor did and wouldn’t fix. Gale & Lucky at Mullen Plumbing did Excellent work and were extremely professional in all aspects. Will definitely be my go to in the future!
Our heat went out on Saturday morning 1/24/26 around 5:00 AM and I contacted Mullens. They had a service technician at our home at 9:00. Jason was very helpful and knowledgeable and got it running. Great service and knowledge. Highly recommended.
Had a new Tankless Water Heater installed. Included running new gas lines & water lines. The process was seamless from start to finish. Harold was great doing the initial evaluation & quote (which was very competitive) & explained everything involved. Once I called & told Mullens to proceed, they showed up in 2 days ready to go. The Tech Reps were very good & kept us informed throughout the project. Very satisfied with the entire process with Mullen & would recommend them to anyone planning a plumbing project.
I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was and an estimate of how much it would cost to get the job done that I needed. They have standard 4 hour windows of time when they can show up, but they call you 30 mins before they head your way. The workers were nice, respectful, and easy to talk to. They wore boot covers every time they came inside and cleaned up well after the job. They walked me through each problem they found and how... I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was and an estimate of how much it would cost to get the job done that I needed. They have standard 4 hour windows of time when they can show up, but they call you 30 mins before they head your way. The workers were nice, respectful, and easy to talk to. They wore boot covers every time they came inside and cleaned up well after the job. They walked me through each problem they found and how they were going to fix it. I was given the choice to opt out of any repair they wanted to do, and told I could choose to do any of it myself if I wanted. They even offered to add a new access panel to the shower pipes to make future work easier. The invoice was shown to me before they even started the job and each line item was explained and priced. The bill was a lot but I had 4 different things done so it wasn't unreasonable. They worked fast and efficiently and it all looked nice by the end too; no sloppy caulking or uneven cutting. Will definitely be my go-to plumbing service in the future!
The great service with a Mullen began with the scheduling of the appointment. Very professional, helpful and courteous admin staff. The service personnel were no different. We had toilet snd bathtub issues with this appointment and the Mullen team was able to correct both very quickly and affordably. I also appreciated the knowledge share regarding the underlying problem and repairs. It’s comfortable to know that a trusted team like Mullen is ready on standby for any future needs. Thanks guys.
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