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Mr. Rooter Plumbing of Greater Syracuse is a plumbing business serving the Syracuse area. Mr. Rooter Plumbing of Greater Syracuse provides a wide range of plumbing services including residential and commercial plumbing repairs, drain cleaning, sewer line repair, and emergency plumbing services. Mr. Rooter Plumbing also offers specialized services such as septic system maintenance, water heater repair, well pump services, water filtration, irrigation systems, garbage disposal installation, heating and air conditioning services, remodeling services, and gas line work. The business emphasizes customer service, licensed and insured professionals, and uses state-of-the-art equipment to diagnose and resolve plumbing issues efficiently. Mr. Rooter Plumbing operates with a service philosophy focused on respect, integrity, and customer focus, ensuring prompt scheduling and courteous service.
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I highly recommend this service! The technician, John Wayne, was amazing. He provided a very clear picture of the problem by using photos and videos to explain everything, which I really appreciated. It’s rare to find someone who takes the time to ensure the customer fully understands the situation. Professional, transparent, and great service overall."
I had a great experience today with technician Richard Johnson. He helped with our kitchen sink and was extremely thorough and informative on next steps to help us avoid any further clogs/issues. He provided us an estimate for future work if we decide to go that route and product recommendations. Customer service was great. 10/10 would book again and refer anyone who needs plumbing services!
The tech was excellent. Very professional and treated me with respect. He deserves 10 stars. I had called Homeserve and reported that my water tank had burst the night before. They contacted Mr. Rooter who responded the next morning. I have a policy with Homeserve, however they stated it only covers repairs, not replacement. I had limited options and Paid over $2800.00. This covered a new heater, pressure expansion tank and dispatch fee, along with the replacement of a shutoff valve that I requested. As a senior citizen and a veteran, I thought the total price was outrageous.
Dakota was very friendly and quick. He got right to work and had our drain unclogged in no time. I am very pleased with Dakota and Lynn at the office. I wish I had an extra pair of slippers for Dakota so he wouldn't have take bags on/off his boots. Mr Rooter should buy those folks a nice pair for Christmas!
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