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Mr. Fix Santa Fe - Centro de Reparación de Computadoras is a computer repair business serving the Santa Fe area. Mr. Fix provides specialized services including repair, maintenance, updating, and sales of computers, laptops, and tablets. The business operates multiple branches and offers technical support and home service options. Mr. Fix focuses on protecting and optimizing technology for daily use, aiming to assist customers with Mr. Fix Santa Fe - Centro de Reparación de Computadoras's computing needs through various service points and service technicians.
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I took my computer in for internal physical maintenance (it was very dusty and the thermal paste was already dry) and to have a solid-state drive (SSD) installed. Now my computer is very fast. Before, it took between 5 and 10 minutes to boot, but now it boots up in just 23 seconds. Very satisfied with the service. Highly recommended.
Incredible service. I took my device to the branch with Daniel after it wouldn't turn on. He gave it a quick look to see if it was just a minor adjustment, and since it still wouldn't turn on, we decided to send it to the lab. A week later, I received a call from the team explaining the faulty component and the different replacement options. Another week later, I was able to pick up and pay for the service at the branch without any problems. Daniel explained the replacements and the steps to take if I had another issue. Thank you so much!
Terrible experience. The laptop we left for repair for my underage son was returned with adult content on it. The manager at the Office Depot where Mr. Fix is located reported it to the supplier since they refuse to take responsibility. There has been no response from anyone. Mr. Fix has not contacted us to explain what action they will take to resolve this issue and prevent it from happening again. I am still waiting for them to take responsibility.
I took my computer here. The problem is that they don't tell you how long the repair will take (it also depends on the repair; in my case, it was a motherboard replacement), which should be mandatory given the time they require (almost two months). However, despite not having been serviced for almost six years, my computer came out like new, and Jorge's service was very professional and friendly.
Daniel provided excellent service. He's very knowledgeable about the subject, of course.
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