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Mr. Appliance of Richmond is an appliance repair business serving Richmond, VA. Mr. Appliance of Richmond provides repair and maintenance services for a wide range of major home and commercial appliances. Core services include dishwasher repair, electric and gas dryer repair, freezer repair, garbage disposal repair and replacement, ice machine and ice maker repair, microwave oven repair, outdoor kitchen appliance repair, oven repair, range and stove top repair, refrigerator repair, trash compactor repair, vent hood repair, washing machine repair, and wine cooler repair. The business offers flexible scheduling, professional assessments with upfront flat-rate pricing, and commits to courteous, uniformed technicians who clean up after each job. Mr. Appliance of Richmond services virtually all major appliance brands, including Whirlpool, GE, Samsung, LG, Sub-Zero, Viking, and Thermador.
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Jerod arrived within a day of me requesting service. He quickly found a washing machine leak, fixed it with no issues, and got our machine back up and running in less than 30 minutes. I appreciated his expertise and friendly demeanor. Will definitely book again when required!
My review for Mr. Appliance concerns their way of giving estimates for $139. I have a 9 year old Bosch dishwasher that is giving me an E02 error code. On the Bosch website I already have an idea of the problem, what I wanted to know in calling for service, since I have this error code, what is a ballpark figure of the cost to repair. The DW cost me $586 9 years ago, is this an expensive repair ? Mr. Appliance will not tell you that. You call and you get a woman who tells you it is $139 to have a tech come out and give you an estimate. I explained I have an error code, but that means nothing to them, they want that $139. I called someone else... My review for Mr. Appliance concerns their way of giving estimates for $139. I have a 9 year old Bosch dishwasher that is giving me an E02 error code. On the Bosch website I already have an idea of the problem, what I wanted to know in calling for service, since I have this error code, what is a ballpark figure of the cost to repair. The DW cost me $586 9 years ago, is this an expensive repair ? Mr. Appliance will not tell you that. You call and you get a woman who tells you it is $139 to have a tech come out and give you an estimate. I explained I have an error code, but that means nothing to them, they want that $139. I called someone else and the actual owner called me back. He knew my model, how much it had cost me, and explained the parts and price situation with an E02 error code, in the area of $500. Everything he said made sense and I've decided to just buy a new DW. That is the service I expected. Why have error codes on modern appliances if they mean nothing when you call for service ? In response to the owner's response. I understand that I was not talking to a technician, which is part of the problem. At the other company I got to talk to the owner/tech and he explained all the possibilities it could be, but was able to say that it was most likely in the area of $500, close to what I paid for the DW. If I had paid $139 to have someone come out I believe their estimate would have been in that same $500 ballpark and I still would not go ahead with the repair so I'd be out $139 for no reason. Even if they told me $300, I think $300 on a $586 DW is too much. It's that simple, the other company gives you free educated advice and this company wants $139 for their advice. I suggest you call someone else before paying that $139.
Mr. Appliance have been here a few times. I finally got my dryer up n running! They are very professional, kind, understanding and always call to see if I’m satisfied. YES I had 2?issues… VENT n then a part as it wasn’t heating up. But, it’s done!’ Thank you. And the technicians are super nice.
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