MoreThanGates is a custom gates and fencing business serving Albuquerque, NM. MoreThanGates provides custom metal gates, wrought iron gates, automated gate systems, and fencing solutions. MoreThanGates also offers service installation, on-site welding repairs, and maintenance for gates, fences, and low-voltage automation systems. The business operates as a licensed, bonded, and insured General Contractor with a focus on quality craftsmanship, security, and style. MoreThanGates serves Albuquerque, Santa Fe, and surrounding areas with specialized custom gate and automated entry system services.
Automation Company
Services
Services and categories listed for this business.
Automation Companycustom metal gateswrought iron gatesautomated gate installationgate repairon-site welding repairlow-voltage automation system repaircustom fencing solutions
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Questions & answers
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Quick answers from this business profile.
Is MoreThanGates licensed and bonded?+
MoreThanGates is a licensed (#376102), bonded, and insured General Contractor.
Does MoreThanGates provide repair services?+
MoreThanGates offers on-site welding repair services for gates, fences, and railings, and services low-voltage automation systems.
Does MoreThanGates have gates or railings in stock?+
MoreThanGates fabricates products made-to-order to fit each client's exact specifications.
How long does the process take at MoreThanGates?+
MoreThanGates maintains a 4 to 6 week lead time once shop drawings are accepted, with expedited orders available at additional cost.
What finishing options does MoreThanGates offer?+
MoreThanGates offers raw metal, primed, painted, powder coated, custom patinas, and plating finishing options.
We were looking for a gate for our small courtyard, wanting to enclose it so our pups could enjoy the space with us. We wanted to have fun with it, so we went looking at custom gates to see if anyone was willing to take a little creative journey with us.
We sent a pic of what was there, and received a quote.. I thought that was kind of odd, considering no one had come to take measurements, and none had been requested, though we did have an appointment scheduled between 7 and 9 am on a Friday.
$9k to $13k is what the quote came back with. Understand, we're talking about a four foot by four and a half foot area here, we aren't the King trying...We were looking for a gate for our small courtyard, wanting to enclose it so our pups could enjoy the space with us. We wanted to have fun with it, so we went looking at custom gates to see if anyone was willing to take a little creative journey with us.
We sent a pic of what was there, and received a quote.. I thought that was kind of odd, considering no one had come to take measurements, and none had been requested, though we did have an appointment scheduled between 7 and 9 am on a Friday.
$9k to $13k is what the quote came back with. Understand, we're talking about a four foot by four and a half foot area here, we aren't the King trying to gate Graceland.
We declined the quote and decided to do it ourselves. Lo and behold, around 2pm on Friday, there's a gentleman purporting to be from this company who says he has a scheduled appointment. We thank him for his time and state, again, we are not interested in working with them.
$300 at Home Depot. $200 worth of metal art from Etsy, and we're very happy with our gate.
This morning, the owner of the company called us to apologize for the unscheduled visit on Friday *and* attempt the hard sell AGAIN.
Really, wholly unimpressed. I'm sure they have some great artists that do amazing work.. but they lack professionalism in leadership, and that's going to be an issue.
Edited to add- so the person who already called today either wasn't the owner or the person replying to reviews isn't the owner. Who knows... but if you'll note, my name is ON THE REVIEW, and hopefully situations like this don't happen so frequently that the office can't figure out how to touch base.
Lack of professionalism in action. Yeehaw.
2nd edit- I think what's below from the business speaks for itself. Yes, we did respond (per a button on the estimate email) that we were not interested in pursuing the project with the company. All I have left to say about this situation is to take a good, long look at the replies here. If this is the kind of professional working relationship you want to deal with on your project... good luck.
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Sarah Ferrell
Oct 15, 2024
★★★★★5.0
We couldn’t be happier with the new gate at our business. Art, Omar and the work crew made the entire process- from design to installation- a very pleasant and efficient process. They worked with our calendar needs to find a construction and install time that was minimally disruptive to our parking and building access. We look forward to working with them on future projects.
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scott spindler
Jun 26, 2024
★★★★★5.0
Great experience! The MorethanGates team showed up days earlier than expected--great because my gate protected access to our pool. Nathan arrived at the site prepared and very thoughtful about gaining access to the work area without causing damage to landscape. The work was exceptional and he even fixed another gate issue I had forgotten to put on the work order. Simply a fabulous job and a great "face" for the MorethanGates team!
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