Montclair Shoe Repair

Dear Valued Customers, Due to a technical issue, our business phone is temporarily unavailable. We are arranging for a replacement and appreciate your understanding while we resolve this. The shop remains open during normal business hours. Thank you for your patience

Read the reviews! They all say the same thing. Attempted to get a pair of work boots resoled. Told it would be completed in 3 days. 2 weeks later no work was done. Does not keep honest workshop hours, does not answer the phone. Avoid this travesty

I had a horrible experience here. He is way overpriced and ruined a pair of books by spraying a paint on them to “clean them up.” Didn’t replace the rubber heel but nailed a piece of plastic to the bottom. I left the shop and immediately drove to Rockridge Shoe repair to get help. He confirmed that the shoes had been painted and was very confused why a plastic heel had been nailed instead of Replacing the rubber heel (charged $24 for this). The owner at Montclair would not refund my payment or take the paint off (said there was no paint). I paid the owner of Rockridge shoe repair half to undo and redo all the work.

Absolutely the worst experience of had with any retailer. I dropped my boots of 2 months ago. The shop was rarely open despite the posted hours. I paid $60 up front (that’s all I had at the time and their card reader never works) and agreed to pay the rest upon completion. Today I FINALLY caught them when they were open. My boots had not been re-soled. I informed the owner that I would need a refund. He asked where my receipt was, even though he never gave me one. When I requested a refund because the work had not been performed, he refused to give me my boots, and, in very Bobby Hill fashion, shouted “I don’t know you!!” I informed him I w... Read full review