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Montclair Shoe Repair is listed as a Shoe Repair Shop serving Oakland, California. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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Dear Valued Customers, Due to a technical issue, our business phone is temporarily unavailable. We are arranging for a replacement and appreciate your understanding while we resolve this. The shop remains open during normal business hours. Thank you for your patience
Read the reviews! They all say the same thing. Attempted to get a pair of work boots resoled. Told it would be completed in 3 days. 2 weeks later no work was done. Does not keep honest workshop hours, does not answer the phone. Avoid this travesty
I had a horrible experience here. He is way overpriced and ruined a pair of books by spraying a paint on them to “clean them up.” Didn’t replace the rubber heel but nailed a piece of plastic to the bottom. I left the shop and immediately drove to Rockridge Shoe repair to get help. He confirmed that the shoes had been painted and was very confused why a plastic heel had been nailed instead of Replacing the rubber heel (charged $24 for this). The owner at Montclair would not refund my payment or take the paint off (said there was no paint). I paid the owner of Rockridge shoe repair half to undo and redo all the work.
Absolutely the worst experience of had with any retailer. I dropped my boots of 2 months ago. The shop was rarely open despite the posted hours. I paid $60 up front (that’s all I had at the time and their card reader never works) and agreed to pay the rest upon completion. Today I FINALLY caught them when they were open. My boots had not been re-soled. I informed the owner that I would need a refund. He asked where my receipt was, even though he never gave me one. When I requested a refund because the work had not been performed, he refused to give me my boots, and, in very Bobby Hill fashion, shouted “I don’t know you!!” I informed him I w... Absolutely the worst experience of had with any retailer. I dropped my boots of 2 months ago. The shop was rarely open despite the posted hours. I paid $60 up front (that’s all I had at the time and their card reader never works) and agreed to pay the rest upon completion. Today I FINALLY caught them when they were open. My boots had not been re-soled. I informed the owner that I would need a refund. He asked where my receipt was, even though he never gave me one. When I requested a refund because the work had not been performed, he refused to give me my boots, and, in very Bobby Hill fashion, shouted “I don’t know you!!” I informed him I would not be leaving without my boots. He suggested I call the police, which I did. (Never got past being on hold). I finally relented and asked that he give me $45 back. He agreed (after MUCH arguing). Long story short, he kept my boots for 2 months (I must have gone there 12 times checking and every time they were closed), did not complete the repairs and refused to refund me. The man is a crook and will rob you any way he can. I recommend avoiding this place at all cost. Unless, of course, you like wasting time AND money.
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