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Selena Reed
Jun 6, 2023
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5.0
Google reviewer left a rating for this business.
About this business
MITCON is an information technology service provider based in Midland, Michigan, serving nonprofit organizations and small businesses throughout the Great Lakes Bay Region. Established in 2000, MITCON offers comprehensive IT solutions including help desk support, network design, cloud backup, cybersecurity, and enterprise-grade technology purchasing through a consortium model. This model reduces overhead costs by leveraging shared resources and volume purchasing. MITCON operates two data centers with high-speed fiber-optic connections and provides services such as disaster recovery, IT planning for new construction or remodeling, and ongoing IT evaluations. The organization emphasizes cost-effective, scalable IT services tailored to each client's specific needs, supporting over 90 organizations with a focus on community impact and technology modernization.
Computer Support And Services
Services
Services and categories listed for this business.
Computer Support And Services
Unlimited Tech Support via Help Desk
Dedicated Server Hosting
High-Speed Fiber-Optic Network Connections
Offsite Backups and Disaster Recovery
Network Design, Consulting, and Implementation
Cybersecurity with Advanced Firewall and Antivirus
Cloud-Based Backup as a Service
IT Planning for New Construction and Remodeling
Consortium-Based IT Purchasing
On-Demand IT Services
Business Continuity Services
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
Who does MITCON primarily serve? +
MITCON primarily serves nonprofit organizations and small businesses in Midland, Michigan and the Great Lakes Bay Region.
What types of IT support does MITCON offer? +
MITCON offers unlimited help desk support, network design and implementation, cloud backup, cybersecurity, and IT planning services.
How does MITCON reduce IT costs for clients? +
MITCON uses a consortium model that leverages shared backend resources and volume purchasing to lower overhead and increase service value.
Does MITCON provide disaster recovery services? +
Yes, MITCON provides offsite backups and disaster recovery services through its two data centers.
Can clients use MITCON services on an as-needed basis? +
MITCON Yes, clients can choose on-demand services billed hourly or purchase blocks of time for IT support as needed.
Reviews
5.0
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4 reviews
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Share your experience with this business.
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Regina Schreck
Aug 25, 2020
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5.0
Great people and very knowledgeable and helpful. They really go out of there way as well. I would highly recommend them!
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Kristopher Zastrow
Jan 6, 2021
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5.0
Our non-profit uses their services, and I highly recommend them. Our experience has been that they will work on something until we are happy. Knowledgeable, great customer service, and very responsive!
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Fran Kopka
Sep 7, 2020
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5.0
Great team providing quality support. Gus us our tech and we think he is fantastic. Highly recommend if you need IT support.
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