Mid City Corporation

Excellent and helpful service from start to finish. During install we had an issue with our thermostat not compatible with our new heat pump unit. The previous HVAC company installed it in a way that wasn't correct. While we worked with Nest and after I had to purchase a new thermostat, Mid City continued to check in to see that we were able to resolve our thermostat issue. In fact, I ran into the technician in our building not too long ago and he again made sure we were still having no issues. Great work, transparent and great customer service. I will never call anybody else.

We had them come and replace our lead water line, they came and did their work, but damaged our recently replaced sewer lateral. Their backhoe dug within inches of our lateral ,this has been proven to be true by locating crews. We were told to give them 3 weeks to respond, it's passed, now we are responding. I believe their crew clearly knew they damaged the sewer and chose to bury it rather than report it to their boss, we are getting tree roots blocking the system. That crew wasn't planning on that happening. Go elsewhere, plenty of places that will do better work....we're just getting started we can't let them get away with this .

Great customer service! Other places I called were pushy and rude, trying to force a new hot water heater instead of diagnosing the current situation. Was able to schedule them to come out the next day. Great communication and more than helpful. Rates seemed a little higher than other places but well worth it! Will be calling Mid City for any future plumbing needs.