Bryce Watkins
David was professional and reliable. We love our fence. Added great curb appeal.
Please check your email for confirmation. Your contact info is not shared directly with the business.
Metro Fence Industries, Inc is a Fence Contractor business serving Louisville, Kentucky. View services, contact details, hours, photos, and customer reviews on RepairHit.
Update your contact details so customers can send questions. Claim this profile to post latest updates, offers, and announcements.
Services and categories listed for this business.
Address and directions for this business.
Share your experience with this business.
David was professional and reliable. We love our fence. Added great curb appeal.
Choosing Metro Fence as the company to install our new fence turned out to be a terrible choice. We had Metro install our fence in the Summer of 2021. After payment was made, things went south with poor communication and customer service. Beginning within the first couple weeks of install, we began noticing scratches on top flat surfaces being caused by squirrels. We expect the installers had food residue on their hands while handling the fence or perhaps the packing material the fence was shipped in left behind something that attracted the squirrels. When called to Metro's attention, the owner said he would send a crew out to sand and p... Choosing Metro Fence as the company to install our new fence turned out to be a terrible choice. We had Metro install our fence in the Summer of 2021. After payment was made, things went south with poor communication and customer service. Beginning within the first couple weeks of install, we began noticing scratches on top flat surfaces being caused by squirrels. We expect the installers had food residue on their hands while handling the fence or perhaps the packing material the fence was shipped in left behind something that attracted the squirrels. When called to Metro's attention, the owner said he would send a crew out to sand and paint these areas. After a number of delays and no shows, we gave up and painted the fence ourselves. A much more serious matter has now come to light. It appears Metro nicked at least one of three LG&E lines running to our next door neighbor's house eventually corroding the wire causing a loss of power. This resulted in a loss of two freezers of food as she was out of town at the time. She additionally incurred expenses amounting to several thousand dollars due to the severed line. When calling Metro seeking some explanation and guidance, we never received a response from company owner David Johnson or any Metro representative despite several left messages. This company is negligent. Their work is shoddy and careless. Their willingness to be responsive and communicative does not exist. Our choice of Metro has been an aggravation and now stands to be very costly. Steve and Kristy Brinkhaus
Great customer service. Even better quality materials and gate fabrication.
Top notch fencing company that stands behind their products. Customer service A+
Paid $8000 for a 257' treated yellow pine fence and a 10' gate that doesn't open. Four months and 5 or 6 additional visits later I gave up, and have recently finished paying someone else to tear down that new gate and replace it with a functional gate. Will not be doing business here again.
Came to take measurements for estimate, never sent estimate (waited 2 weeks) and no one answers their office phone so guess I won’t be using them
My friend went there ordered product , they ordered it in wrong size. It was returned and they charged him a fee to return. Waiting two plus weeks for a refund from them ….. RUN RUN RUN they are slimy !
Fast helpful and friendly. Excellent service..
Sign in to share your experience with this business.
Log in