Mervin danclar Entergy is an integrated energy company providing electricity to more than 3 million utility customers across Arkansas, Louisiana, Mississippi, and Texas. Mervin danclar Entergy operates utility and nuclear operations, focusing on delivering essential energy services that support the safety, health, and daily lives of its customers and communities. Mervin danclar Entergy emphasizes environmental responsibility, community impact, and preparedness for events such as hurricane seasons. Mervin danclar Entergy offers resources including outage maps, storm centers, billing and payment services, and energy efficiency programs to support residential and business customers.
Electric Utility Company
Services
Services and categories listed for this business.
Electricity provisionUtility operationsNuclear operationsOutage reporting and statusStorm center and hurricane preparednessEnergy bill managementEnergy efficiency programsMoving service account managementCustomer account management (myEntergy)Economic development grantsSafety and emergency reporting
Mervin danclar Entergy provides electricity to customers in Arkansas, Louisiana, Mississippi, and Texas.
How can customers report an outage?+
Mervin danclar Entergy Customers can report outages or check outage status through the company's outage map and reporting services available on the website.
What resources are available for hurricane preparedness?+
Mervin danclar Entergy offers a storm center with information and resources to help customers prepare for hurricane season.
How can customers manage their energy bills?+
Mervin danclar Entergy Customers can manage payments and billing through the myEntergy account portal and other billing services provided online.
Does Mervin danclar Entergy offer energy efficiency programs?+
Mervin danclar Entergy provides energy efficiency programs to help customers reduce energy consumption and costs.
I moved into a new apartment and had electric for 2 weeks and then it got shut off. No warning and no communication from Entergy. When I called to find out why the electric was shut off I was told by Pamela who is a supervisor that my account was going through the verification process and that department was closed. Nothing she could do to help me and there is not a phone number for that department. I had my email verification that my account was created and approved by Entergy but nothing she could do. This is completely unacceptable on so many levels. So we will continue to have no electric until I can wait to the proper department to deci...I moved into a new apartment and had electric for 2 weeks and then it got shut off. No warning and no communication from Entergy. When I called to find out why the electric was shut off I was told by Pamela who is a supervisor that my account was going through the verification process and that department was closed. Nothing she could do to help me and there is not a phone number for that department. I had my email verification that my account was created and approved by Entergy but nothing she could do. This is completely unacceptable on so many levels. So we will continue to have no electric until I can wait to the proper department to decide to CALL ME because there is no way for me to contact them. I have to file a complaint and wait for a call. Horrific and inhuman behavior by Entergy!!
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Rodreka Andree
Sep 16, 2022
★★★★★1.0
This company is the worst electric company ever. My power was turned off due to false information from the electric company. The company told me that my house already has an approved permit which was a lie which resulted in Entergy coming to my home and Turing off the power with no warning email/message or a phone call. Once I called the company to explain the situation we were told that the power will be on the very next day first thing in the morning but that was a lie. We have small children and no family in our area to stay with. I am very upset. I have never had an electric company this bad at all.
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Ladyjor
Dec 7, 2023
★★★★★1.0
How can you explain this? I just looked at my bill and was going through the breakdown. I noticed $300 dollars was add on top of it. Call customer service and the lady was like I’ve been charged for extra security deposit for been disconnected. I will was due the 5th of Dec they disconnected my service 1st of December. I paid 2nd, now they’re explaining another different story. What I have is different from what they’re telling me.
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HP Freiyja Lynxhook
Jun 27, 2022
★★★★★1.0
I have 4 children under 5 years old, there was an outage in my area and they are not prioritizing getting power started up again. This is not the first time they have "put off" electricity emergencies in my area with no explanation or any reason for them taking so long, one of my children requires medical equipment to stay alive at night which requires electricity to run. I'll be sending them the hospital bill.
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