Maui Cell Phone Repair is a local phone repair business located in Kahului, Maui, Hawaii. The business specializes in fast, same-day repairs for iPhone and Samsung devices, including professional screen replacements using premium parts. Maui Cell Phone Repair also offers high-capacity battery replacements for all phone models and service water damage restoration services.
I brought my phone to Maui Cell Phone Repair to fix a simple issue with the power button. What should’ve been a quick repair turned into a month-long headache.
After dropping it off, I didn’t hear anything for over a week. I had to call them, only to be told the part they ordered was wrong. Another week went by — still nothing — and when I called again, they admitted they ordered the wrong part a second time.
Finally, after weeks of silence, they said the right part came in. I dropped off my phone again, and while the power button was fixed, my speakers were suddenly blown when I picked it up. They admitted it “could’ve been” their fault an...I brought my phone to Maui Cell Phone Repair to fix a simple issue with the power button. What should’ve been a quick repair turned into a month-long headache.
After dropping it off, I didn’t hear anything for over a week. I had to call them, only to be told the part they ordered was wrong. Another week went by — still nothing — and when I called again, they admitted they ordered the wrong part a second time.
Finally, after weeks of silence, they said the right part came in. I dropped off my phone again, and while the power button was fixed, my speakers were suddenly blown when I picked it up. They admitted it “could’ve been” their fault and promised to order a replacement speaker. It’s now been over a month with no update, no call, no message — nothing.
At this point, I had to buy a new phone. I could’ve saved the time, stress
This experience was a complete waste of time and money. The lack of communication and accountability was disappointing. I would not recommend this shop to anyone looking for professional or timely service.
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Katia Mahan
Oct 3, 2024
★★★★★2.0
They replaced my screen without approval to do so. When I dropped off my phone for diagnostic, they just replaced screen, such was a good news at that moment cause I was thinking my phone is dead. Since I didn’t approve replacement right away, I purchased new phone right away and unapproved repair cost was 390$. Had to cancel new phone purchase. The new screen itself looks amazing, but later on, I found out additionally I need spend another 160$ to replace frontal camera, that was also damaged, but wasn’t diagnose at the beginning, so now my screen working no sensitive as original one,+ my frontal camera is not working, so I have to spend add...They replaced my screen without approval to do so. When I dropped off my phone for diagnostic, they just replaced screen, such was a good news at that moment cause I was thinking my phone is dead. Since I didn’t approve replacement right away, I purchased new phone right away and unapproved repair cost was 390$. Had to cancel new phone purchase. The new screen itself looks amazing, but later on, I found out additionally I need spend another 160$ to replace frontal camera, that was also damaged, but wasn’t diagnose at the beginning, so now my screen working no sensitive as original one,+ my frontal camera is not working, so I have to spend additional money, and they didn’t tell you when they should in the beginning, before proceed with repair,customer need to know side affects when screen is not original, and how that might affect the sensitivity. + diagnostic wasn’t happen in the beginning how it should. If I knew in the beginning that to repair my phone would be cost 560$ with low sensitivity of my screen, I would just purchase a new phone. Disappointed . Please do better next time.
Also, there is authorized repaired shop by Apple, they can replace original screen under manufacture warranty, no one told me that in the shop. Please be Aloha with next customers.
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bryan price
Aug 16, 2023
★★★★★1.0
I spent over $400 a month ago for this store to replace the screen on my iPhone 13 Pro. No problem, I dropped it the screen broke, zero complaints at all. I didn’t want to have this happen again so I bought an expensive heavy duty phone case and a glass screen protector. Today I go to check my phone during lunch and the screen is black. I can hear it functioning but the screen wasn’t working. Zero damage to the phone. I’m all the shop, I take it in and the man working there points out that there is almost a bubble looking defect in the screen and because of that they will not fix it without me paying for the repair. There is no excuse, my pho...I spent over $400 a month ago for this store to replace the screen on my iPhone 13 Pro. No problem, I dropped it the screen broke, zero complaints at all. I didn’t want to have this happen again so I bought an expensive heavy duty phone case and a glass screen protector. Today I go to check my phone during lunch and the screen is black. I can hear it functioning but the screen wasn’t working. Zero damage to the phone. I’m all the shop, I take it in and the man working there points out that there is almost a bubble looking defect in the screen and because of that they will not fix it without me paying for the repair. There is no excuse, my phone was in perfect shape other than the bubble that was under the screen. It’s unbelievable to me that they want to blame me for this. I would highly recommend reconsidering using this company’s service, it’s a roll of the dice and if the screen they provide you with doesn’t work or preform to the level that it should your out of luck
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nixon moffett
Oct 27, 2025
★★★★★5.0
Yosef was very professional and very quick with my repair, also very helpful with recommendations on how to maintain my phone better. Highly recommend Maui cell phone repair if you have problems with your phone. Also found out they sell refurbished phones for pretty reasonable prices. 11/10
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Yacub
Feb 24, 2026
★★★★★5.0
Went in there told me it’d be ready in an hour came back hour later and it was done felt brand new and the customer service was excellent. Yusuf who assisted me was a great sport and did his part of the job flawlessly.
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