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Major Appliance Service is a residential appliance repair business serving Longview, TX, and surrounding areas throughout East Texas. Major Appliance Service provides repair services for a wide range of household appliances including refrigerators, ovens and cooktops, washing machines, dryers, dishwashers, microwaves, downdrafts and vents, ice machines, and freezers. Major Appliance Service is family-owned and operated with over 30 years of experience, employing skilled technicians capable of diagnosing and fixing various appliance issues.
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Have used them for years but recently service has declined. They are down to one technician and he was supposed to show up on a Saturday between 11:00-2:00 and I waited all day and they never even called to let me know what was going on. I will be finding someone else to service my appliances moving forward, and I would recommend you do the same!
Had problem and they had a technical service out pretty quick. Researched the issue to our satisfaction. We have used them before, and would use them again but hope we don't need service 😉 😅 😬.
I was impressed with the man doing the service call on our oven. I cannot remember his name, but he was kind, patient, respectful and knowledgeable. He showed up in a marked vehicle. The company even responded when I called the day before to confirm my appointment. They also stayed on the phone with me and walked be through the parts I had questions about. Their team is very patient. I really appreciated that.
Can't get a return service visit. Service man said I will be back in two weeks. After 6 weeks and numerous calls still no return call. Disappointed.
Patrick was excellent. Walked in from his van with the parts he needed to fix my dryer and knew exactly what to do. 10/10.
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