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Luxury Appliance Care is a luxury appliance repair business serving Queens, Nassau, and Suffolk counties in Long Island, NY. Luxury Appliance Care specializes in service repair and maintenance services for high-end brands including Sub-Zero, Wolf, Cove, and local. Established as a branch of a New England-based certified service partner since 2004, Luxury Appliance Care offers factory-certified parts distribution and operates official showrooms and test kitchens. The business emphasizes white-glove service and continuous technician training to support customers throughout Luxury Appliance Care's appliance ownership experience.
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I really appreciated the text alerts letting us know when the technician was on the way, along with the real-time tracking so we knew exactly when to expect them. Tyler, our repair technician, was a pleasure, friendly, professional, and extremely thorough in explaining everything.”
I had a great experience with Nick. I used Luxury Appliance Care two times and Nick always did a great job. Last time I had an emergency and Nick came on Christmas Eve to fix my Sub-Zero refrigerator/freezer. They are the only Zub-Zero authorized dealer in Nassau County and I wanted a company who gives warranty for their repairs. I'm so grateful to Nick that he made an effort right before Christmas Day to come and help me. Thank you so much! Wishing you all a great year ahead!
I recently had my range hood repaired, and I couldn’t be more pleased with the service. The technician, Kelvin, was fantastic—patient, neat, and professional. He did a great job, and now everything is working perfectly. Thank you, Kelvin, for your excellent work!
Joe D is the most knowledgeable tech ever. He was able to diagnose and repair my microwave in second. So happy with the service and the prompt repair.
I cannot say enough great things about Luxury Appliance Care and the incredible experience I had from start to finish. From the moment my case was opened, Esha Whadwa went above and beyond in every possible way. Her level of customer service is truly exceptional. She handled every issue with care, professionalism, and persistence, and made sure nothing fell through the cracks. She was responsive, knowledgeable, and genuinely invested in making sure everything was resolved properly. It is rare to come across someone so excellent at what they do, and I am extremely grateful that she handled my case. The technicians, Brenden and Shaun, were equ... I cannot say enough great things about Luxury Appliance Care and the incredible experience I had from start to finish. From the moment my case was opened, Esha Whadwa went above and beyond in every possible way. Her level of customer service is truly exceptional. She handled every issue with care, professionalism, and persistence, and made sure nothing fell through the cracks. She was responsive, knowledgeable, and genuinely invested in making sure everything was resolved properly. It is rare to come across someone so excellent at what they do, and I am extremely grateful that she handled my case. The technicians, Brenden and Shaun, were equally outstanding. They were professional, courteous, and clearly experts in their field. It was incredibly refreshing to have true professionals working on such delicate, high end equipment. They took the time to explain everything, worked meticulously, and ultimately resolved all of my issues with confidence and precision. This entire experience reinforced why Luxury Appliance Care stands out. They combine top tier technical expertise with exceptional customer service. I am beyond thankful to Esha, Brenden, and Shaun for their support, professionalism, and dedication. I would highly recommend Luxury Appliance Care to anyone looking for reliable, high quality service you can truly trust.
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