Lumber Liquidators is a flooring business serving customers nationwide with over 200 stores. Founded in 1993 near Boston, MA, Lumber Liquidators specializes in interior flooring products including hardwood, vinyl, laminate, and waterproof flooring. Lumber Liquidators offers hundreds of flooring samples to help customers find the right style and budget. Services include professional installation by licensed contractors, in-home measurement appointments, white glove delivery, and financing options. Lumber Liquidators sources flooring directly from mills and operates an efficient distribution system to maintain competitive pricing. The stores are staffed with flooring experts to assist customers throughout Lumber Liquidators's flooring projects.
I had a great experience at the Lumber Liquidators in Youngstown, Ohio, on South Avenue. I was looking for a specific type of flooring and was worried I wouldn't be able to find enough in stock. The manager, Kyle, was extremely helpful. He checked his inventory and quickly found the exact flooring I needed at another location nearby.
Kyle didn't just tell me where to go; he went above and beyond. He called the other store, confirmed they had the material ready, and even made sure they had the staff and equipment to load it for me when I got there. He gave me the manager's name, John, and the address for the other location so I could get there...I had a great experience at the Lumber Liquidators in Youngstown, Ohio, on South Avenue. I was looking for a specific type of flooring and was worried I wouldn't be able to find enough in stock. The manager, Kyle, was extremely helpful. He checked his inventory and quickly found the exact flooring I needed at another location nearby.
Kyle didn't just tell me where to go; he went above and beyond. He called the other store, confirmed they had the material ready, and even made sure they had the staff and equipment to load it for me when I got there. He gave me the manager's name, John, and the address for the other location so I could get there with no problems.
Even though flooring can be a big expense, the prices were very reasonable for the quality. The level of customer service I received from Kyle was well worth the cost of the flooring. He made a potentially stressful situation easy and convenient. I highly recommend this location.
K
Keith Shingleton Jr
Oct 7, 2025
★★★★★5.0
This is coming from a flooring contractor’s point of view…
In my opinion this #Duravana product has become one of my absolute favorites! It is more durable than laminate, completely waterproof like LVP, and looks stunning! 2022 floor of the year. This company takes in feedback from installers on likes and dislikes and has their product dialed in! A real game change that I will absolutely co-sign!
Z
Zachari Jones
Aug 2, 2023
★★★★★1.0
Professional flooring installer. Specifically one who has attention to detail in the prep and following manufacture installation guidelines. I’ve install almost all the main brand luxury vinyl plank flooring sold in stores, show rooms and online with zero issues. I installed 3 different ones from LL Flooring last year per customer request. At first I was convinced it was similar quality but here we are one year later. First call back in my life on all three floors purchased from here. Same issue with all three different colored and thickness flooring. Buckled/splits along the long side of the joints about a 1/4” into the face in random spots....Professional flooring installer. Specifically one who has attention to detail in the prep and following manufacture installation guidelines. I’ve install almost all the main brand luxury vinyl plank flooring sold in stores, show rooms and online with zero issues. I installed 3 different ones from LL Flooring last year per customer request. At first I was convinced it was similar quality but here we are one year later. First call back in my life on all three floors purchased from here. Same issue with all three different colored and thickness flooring. Buckled/splits along the long side of the joints about a 1/4” into the face in random spots. Pretty ridiculous considering there is plenty of room for expansion/contraction and all these floors were flat enough for tile. I believe the root cause is cheap material, your flooring shouldn’t split like that. If it was one or two planks, no problem. I will now have to replace all the flooring free of charge with a brand I know won’t break from normal residential use. Customer will be out another $5k in material plus dump fees. Save your self more money buy purchasing quality products people. Sales people at store were genuinely nice and helpful (hence the 1 star). See last two pictures from install (see expansion gap on wall). Looked amazing but it barely made it past one year.
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