Took my very simple ebike in for a tube change on Thursday as I had a flat tire. Was told the service would take half an hour and came back after that to retrieve my bike. When I came to the store my bike was lying on its side by the front door unsecured- it would have been very easy for someone to snatch and grab it from the store. Upon leaving the shop I noticed that my bike’s electric gear switch button had been broken off (it was intact when I gave it to the shop) and a ceramic ornament I had on the back of the bike had been removed (it was not returned to me). I was not anticipating my bike would be further damaged and stripped by this s...Took my very simple ebike in for a tube change on Thursday as I had a flat tire. Was told the service would take half an hour and came back after that to retrieve my bike. When I came to the store my bike was lying on its side by the front door unsecured- it would have been very easy for someone to snatch and grab it from the store. Upon leaving the shop I noticed that my bike’s electric gear switch button had been broken off (it was intact when I gave it to the shop) and a ceramic ornament I had on the back of the bike had been removed (it was not returned to me). I was not anticipating my bike would be further damaged and stripped by this shop when I came in for a tube replacement. The store itself is flooded with bikes in disarray and does not have a clear path to walkthrough to even get inside. The tube replacement cost 33$, which is fair for service and materials, but I was not anticipating the lack of care and damage that was done to my bike when I brought it in. The back wheel when it was put on the bike after the tube was replaced was not secured properly and had an intense wobble I had to sit down and fix myself. If you break something or lose something on a bike, communicate it to the customer. Don’t leave it for me to realize later how bad of a hack job you did.
M
Martha “Marz” Zamora
Jun 21, 2025
★★★★★5.0
My go to bike shop! The service is great, quick, and the prices are reasonable. Highly recommend.
J
josh
May 4, 2020
★★★★★5.0
Since moving to Oakland in 2013 and bicycling more regularly, Lakeview Bicycle has become the only local shop I trust. The owner, a fellow named Charlie, is honest, direct, knowledgeable and helpful. He is a no-bs kind of person. Because of that, and because he's helped me out on so many occasions, I have become his shop's loyal customer. I take all my bike business to him.
Frankly, I would rather travel 3 mi down to Lakeview Bicycle than go back to the shop 50 yards from me in the Laurel after multiple dealings there left me with doubting the integrity of its owner. If you're looking for a bike shop in Oakland, I recommend you also head dow...Since moving to Oakland in 2013 and bicycling more regularly, Lakeview Bicycle has become the only local shop I trust. The owner, a fellow named Charlie, is honest, direct, knowledgeable and helpful. He is a no-bs kind of person. Because of that, and because he's helped me out on so many occasions, I have become his shop's loyal customer. I take all my bike business to him.
Frankly, I would rather travel 3 mi down to Lakeview Bicycle than go back to the shop 50 yards from me in the Laurel after multiple dealings there left me with doubting the integrity of its owner. If you're looking for a bike shop in Oakland, I recommend you also head down toward the Lake and visit Lakeview Bicycle.
J
Josh Furnald
Dec 4, 2013
★★★★★5.0
Lakeview is an accessible, neighborhood commuter bike shop. The owner, Charlie, knows what's wrong with your bike, can give quick estimates on repairs, and does great work. His mechanics are knowledgeable and the shop does great work. And Charlie smiles, too. Honestly, though, who cares?
Charlie built up a great wheel for me, replaced most of my drive train (but not the parts that will make it another year) recommended the right light, and made some adjustments without complaint after I "fixed" my own bike.
S
Santhosh Jose
Nov 27, 2021
★★★★★1.0
Took my bike in for very basic servicing - cleaning and indexing. Was told it would be done in a week (which already is too long of a timeline for something this basic). Took over a month to finally get it done. Had to drop into the store twice during this period to follow-up. Finally when I got the bike, it wasn't cleaned. $90 and over a month just to index the speeds.
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