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JQ Communication offers screen repair, battery replacement, charging port repair, and back glass repair in Lawrence. Professional cell phone store services with reliable results. Contact for expert service today.
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I recently had a fantastic experience at JQ Communication. My iPhone screen had cracked, and I needed a quick and reliable fix. From the moment I walked in, the staff was friendly and attentive. They replaced my screen within an hour, and my phone looked brand new. The quality of the repair was outstanding, with no issues since.
This place earns my five-star review. The employees/owners are respectful, courteous, transparent, competent, diligent, and prompt. My MacBook was not turning on. I was going to bring it to Apple for diagnostic and possible repair. However, I noticed the waiting list was too long and decided to take my chance with this place. Although this place is also very busy, the people who work there are cordial and go beyond to exceed customers' satisfaction. The owner diagnosed the MacBook, ordered the parts, and beautifully repaired it very promptly as promised, and without the need for me to make several trips there. He also stands behind the repair... This place earns my five-star review. The employees/owners are respectful, courteous, transparent, competent, diligent, and prompt. My MacBook was not turning on. I was going to bring it to Apple for diagnostic and possible repair. However, I noticed the waiting list was too long and decided to take my chance with this place. Although this place is also very busy, the people who work there are cordial and go beyond to exceed customers' satisfaction. The owner diagnosed the MacBook, ordered the parts, and beautifully repaired it very promptly as promised, and without the need for me to make several trips there. He also stands behind the repair in case the MacBook breaks again. In fact, he kept me informed by calling me at every step to update me on the status of the repair. I am very happy with the service and will refer my friends and Family to this place. THAT'S WHAT WE CALLED A GREAT PLACE!
I dropped off a phone for repair on Monday. I was told it may take a much as a week but likely less. I tried calling several times and left messages and texts as they suggest. No return call or text. After 8 days and many attempts to speak to someone, I drove to the store. I was told it wasn't ready and I left. Again I tried to get in touch with them without success, prompting another drive to the store. Again, I was told it wasn't ready. At that point it had been 2 weeks that they had my phone. I took the phone back and will go elsewhere. If you are planning to take your phone for service, CALL FIRST. That will give you an idea of the servic... I dropped off a phone for repair on Monday. I was told it may take a much as a week but likely less. I tried calling several times and left messages and texts as they suggest. No return call or text. After 8 days and many attempts to speak to someone, I drove to the store. I was told it wasn't ready and I left. Again I tried to get in touch with them without success, prompting another drive to the store. Again, I was told it wasn't ready. At that point it had been 2 weeks that they had my phone. I took the phone back and will go elsewhere. If you are planning to take your phone for service, CALL FIRST. That will give you an idea of the service. After leaving a message and a text, when the phone doesn't ring, you'll get the idea of their customer service.
I was so impressed with the service. My phone was running incredibly slow and had tons of junk apps I couldn't get rid of. The tech team was incredibly helpful and efficient. They cleaned up my device completely, and now it runs smoother than ever. I highly recommend them for anyone looking for a quick and reliable phone tune-up!
I’ve brought several iPhones to be fixed at this business. The jobs included front glass, back glass, and even battery repair. of the four jobs I’ve had them do three of them have failed shortly after bringing them in. They claim to use proper Apple parts. It’s clear to me they do not. I would not recommend this company. Do not expect their ‘warranty’ to cover anything.
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